Baseras på 513 verifierade recensioner
4,7 Städning
4,5 Service och personal
4,6 Rummets bekvämlighet
4,6 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 4 juli 2019 på Hotels
av en verifierad resenär
Inskickad 3 maj 2019 på Hotels
Kommentar från Hotellmanagement
6 maj 2019 av Lorraine, Hotellmanagement
Thank you for your feedback
av en verifierad resenär
Inskickad 1 maj 2019 på Hotels
Kommentar från Hotellmanagement
1 maj 2019 av Lorraine, Hotellmanagement
Thank you for your feedback
av Mark
Inskickad 25 sep. 2017 på Hotels
Kommentar från Hotellmanagement
9 okt. 2017
Thank you
av en verifierad resenär
Inskickad 21 dec. 2023 på Expedia
What can I say about this hotel I have stayed here for two days one last and one this week late afternoon after 4pm till 2/3am and nothing offered i.e food wise just tea and coffee sachets in bedroom yep really gonna drink tea and coffee want hot food but nope.
Quite disappointed that dinner is not offered although the room costs 109 pound I don't think I'll be booking this hotel,
Dinner not served have to pay for that extra oh and when booking online it does not give you the option to select dinner they just presume it's bed and breakfast , still waiting for a receipt parking is a piss take really no spot only on double yellow line and yep expecting a fine too, and they don't take cash utter nonsense also book food via the app, we need more apps.on.our phone
Kommentar från Hotellmanagement
22 dec. 2023 av Lisa Starkie , Hotellmanagement
Thank you for your feedback. As your booking was made directly with Expedia, they can provide you with a receipt for your stay as it was made through a 3rd party provider.With regards to our food offering, we do serve food 24 hours a day. A full breakfast buffet is served 04.30 - 09.30, Lunch menu 12.00-14.00 and then dinner (with hot options) 17.00-21.00. Out with these times a limited menu is served of sandwiches or pizza.We are a limited service hotel therefore do not offer a dinner, bed and breakfast rate option - only Bed and Breakfast.I will pass all comments on to the team here and if you wish to discuss things further please do not hesitate to contact myself directly at the hotel.
av en verifierad resenär
Inskickad 10 dec. 2023 på Expedia
Kommentar från Hotellmanagement
31 jan. 2024 av Reservations team, Hotellmanagement
We are very happy you enjoyed your stay. Thank you very much for your feedback.
av en verifierad resenär
Inskickad 6 dec. 2023 på Expedia
Kommentar från Hotellmanagement
22 dec. 2023 av Lisa , Hotellmanagement
Thank you for your positive scoring, we hope to welcome you back to the hotel in the future.
av en verifierad resenär
Inskickad 27 nov. 2023 på Expedia
We were booked into the hotel for 3 nights, however there was no housekeeping undertaken at any time or bins emptied in our bedroom. This was clearly very disappointing for a Hilton hotel.
Kommentar från Hotellmanagement
22 dec. 2023 av Lisa Starkie , Hotellmanagement
Thank you for your feedback, we take all comments very seriously. I will discuss this matter with our housekeeping team to further better our service.If you wish to discuss this further please do not hesitate to contact myself directly at the hotel.
av en verifierad resenär
Inskickad 16 okt. 2023 på Expedia
Kommentar från Hotellmanagement
19 okt. 2023 av Reservation Office , Hotellmanagement
Thank you for your review.
av en verifierad resenär
4*
Inskickad 1 okt. 2023 på HotelsIt was a smooth check-in and check-out. The room was clean and was even cleaned the morning after we went out for the day, which is unusual these days..
Kommentar från Hotellmanagement
2 okt. 2023 av Reservation Office , Hotellmanagement
Thank you very much for your review.