Country Inn & Suites By Carlson, Rochester-Brighton, NY

Pool is great and late night staff were tremendous. The hotel is in need of some upgrades.

We walked to a TGI Friday's for dinner. Went to our room and enjoyed a movie. Enjoyed a nice layout at the morning buffet. Very nicely done, we'll stay there next trip as well.

My wife accompianied me to Rochester for my continuing ed and business meetings. The hotel was fine ... clean and a fairly nice breakfast. But I chose this hotel, in part, because of the hot tub; with visions of soaking with my lovely wife after long days in hard classroom chairs and evening meetings ... The blasted thing was out of commission ALL WEEK!. I asked at the desk each day only to be promised that it would be fixed that day. Upon checkout, when I complained a bit, there was only a shoulder shrug ... no sense of even an apology. Come on folks, a little empathy would kill you ... or an apology?

This was a business trip for myself, and a sightseeing trip for my husband and son who accompanied me.

We were pleased with our room overall. It was clean and the beds were comfortable. The sink and mirror were located just inside the entry door. The toilet and shower were in a separate room. At first it seemed like a good plan, but we found it to be an awkward design. And the shower room was as basic as can be. Very stark. We arrived late at night and didn't get to check out the pool or other amenities. The breakfast was the standard fare plus some hot foods. All fine but very processed. There wasn't enough seating for everyone, but that might have been a timing issue.

Good staff, good/clean rooms and good breakfast. Walls are a little thin, but not too bad. I would stay there again for the value.

The hotel was easy to get to and minutes from NYSSMA locations

Liked the room - clean, modern-feeling amenities, everything worked well, no funny smells or anything, high thread-count sheets on comfortable bed. No complaints and good price. Would have a preference for this hotel over several alternatives in the area previously used.

We stayed twice in this hotel at the beginning and end of our trip. The property is conveniently located to the airport (5-8 min with hotel shuttle). On the last stay we arrived early (noon) and were quickly accomodated. Very good service.

This is a relatively new hotel. We spent a night in a two queen beds room. The room was not very spacious, but clean and the beds were comfortable. It also has TV, a frig, a microwave and a coffee maker. We enjoyed the pool which has a small jacuzzi. The continental breakfast was ok and a plus. Overall, this hotel is a great deal given the very reasonable rate.