The Muse New York, a Kimpton Hotel

Fantastic location if you want to stay immediately close to Times Square. Staff amazingly helpful especially door and concierge. The daily 5.30pm complementary wine tasting always felt genuine and welcoming. If I wanted to be a really picky beggar the room was a bit on the small side but I put this down to being par for the course for the location. Also thought there would have been complementary Wifi but had to pay :-( Room was located well above street level so no noise. Highly recommend.

We've stayed here before. We like the location and the excellent staff. Our room both times has been facing the street front, so it tends to be nosy.

Stayed at The Muse because we were doing a play Off-Off Broadway and it was convenient to the theatre. Were greeted by a friendly staff at the desk and the lobby was lively and fun. Had a clean room facing the street. Liked the view and city noise (except one night when there was construction-like pounding at 4 AM) but if you don't like the sounds of people having a good time in NYC at the nearby bars or the garbage trucks coming through in the early morning then ask for a quiet room. Room service food orders weren't always correct but we ate it anyway. Clean, smoke-free rooms. Great bar. Would definitely stay here again.

The front staff was cordial and helpful - recommended a breakfast not at the hotel that was convenient, clean and priced well - directions were provided. Our bags were stored complimentary as we arrived too early for check in. Although this is a boutique hotel, the room was large, clean and internet was provided comlimentary as was a "raid" on the mini-bar (if you sign up with Klimpton - which does not cost anything). Easy to get to the subway and not too far a walk to the train.

The staff all made us feel very welcome. The free wine between 5pm & 6pm is a lovely touch. Helps you to relax after a day walking around New York & was very welcome. The location was brilliant & we will definitely recommend this hotel to our friends & family. Our daughter & boyfriend are staying there this coming weekend (4th Sept) on our recommendation. Thank you The Muse Hotel! We would definitely come back!

I love boutique type hotels.especially in NYC. I would stay here again. If you are going to places other than the theaters nearby.you're a bit out of the way and need to take cabs to get around

We arrived in NYC for our first time for our 3 Year Anniversary. The Muse has a great atmosphere and the rooms are wonderfully decorated. The front desk (mostly female) were not friendly and appeared to have judged us before we even made it to the desk to check in. We are young and don't exactly wear the most expensive clothing, but we felt like splurging for our anniversary. However, the bell men and room service attendants were fantastic. They fixed our clogged tub, brought up our dry cleaning, and hailed us taxis with minimal delay. We continued to recieve excellent service from them throughout our stay. And we continued to be snubbed by the front desk from check-in to check-out. We spent quite a bit on the hotel amenities as well; spa services, room service from the restaurant and dry cleaning, nice tips to the bell men, some usage of the overpriced stocked refrigerator. And still- we were snubbed by the front desk. We never did see a manager around either. We didn't let this get to our mood too much as we were on vacation and happy to be out of town.

I couldn't believe how nice the hotel and our room was. We were just steps away from Times Square and my girlfriends and I felt safe and loved it that we were always closeby to everything. The hotel staff was always so nice and our room was kept spotless. I have stayed in New Jersey before to save money on hotel but I was so surprised that this was the best hotel for the best price. If anybody is reading this and you are planning a weekend or vacation in New York by yourself or with friends, this is The Best hotel to stay at. Orbitz is awesome!

My wife had stayed here once before, but never noticed that it's pet friendly. While that may be a plus for many, it's not for my family due to asthma/allergies. Thank God that The Muse is very well kept. One thing we observed is how most NYC hotels (and businesses for that matter) have small, tiny bathrooms. Not the Muse. In addition to a very spacious room, the bathroom is full sized. It was much larger than a Marriott that I recently stayed in outside of NYC. I would say this is great for anyone - business traveler or family - looking to be near Broadway or Times Square. You are less than a block away from the very center of Times Square, making it perfect for catching a show and picking up some souvenirs (M&M World, Hershy's, and MTV are all right there!). You can also stroll past broadway

I have stayed at the Muse, a Kimpton Hotel, twice this year. Each visit, I was impressed with the staff, the rooms, and amenities. The location is great! Just one half block away from the hustle of Time's Square. And only one and a half blocks from 5th Ave. shopping. The only discomfort I experienced during my stay, was that the air unit was broken in my room. July in New York can be, well, how shall I put it, d*&% muggy. They sent an engineer up right away, but the unit was broken and needed to be replaced. They did offer to walk me to a sister property, but that was six blocks away. The manager comped my in-room breakfast, and I was ushered to a new room in the morning on a higher floor, and a slightly larger room. All told, they did a great job of making up for the equipment failure. On a side note, the rooms are large, and so are the bathrooms by Manhattan standards! I love this place!