Riverside Tower Hotel

location was great for where i need it to be room was filthy noisy and smelled staff was rude and uninformed took over an hour to explain to the desk clerk that my reservations were made on line and no payment was needed will never stay here again and do not recommend anyone else does [...] i wouldnt recommend to my worst enemy

I have never taken the time to complete a hotel survey. Whether good or bad, I simply didn't make the effort to do it. If it was good, I'd likely return and conversely, if it was bad, I'd simply go elsewhere in the future. I feel obligated, however, to warn others exactly what they're getting into with this place so they don't make the same mistake. The location is great. The positives end there. The rooms are filthy. I'm a man's man and don't need to be pampered by 5-Star care, so when I say they're filthy, I mean I wrapped the pillow in my own t-shirt and slept in my clothes. The floor was horrific. Stains, spots and clumps of dirt greeted me when I walked in for the first time. The shower was so small you got out soapy because you couldn't maneuver to even rinse off. There was no cable, no internet (much less WiFi), and the staff at the desk in the lobby would not even look up when you walked in and out of the hotel. When I left to attend a meeting, I locked my things up in their 'secured room' which was filled with mildew-covered rollaway beds and bags of trash, which had split open (perhaps from mice) and trash was strewn about the floor. Upon returning home, I washed my clothes twice on a heavy cycle and took my suits (even the unworn ones) to the drycleaners. This hotel is absolutely filthy!

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