Renaissance New York Times Square Hotel

Our room was nice, but not a lot of amenities no mini fridge, just mini bar which only crazy people use. Also bathroom did not have a fan so steam makes the room humid. Good for the amount of money I had to spend.

The Renaissance Hotel staff and crew is first class. The location is excellent, right in the heart of Times Square. The internet isn't free in the rooms, but you can go to the lobby if you need it. Overall, this was a great place to stay and take in NYC.

We saw a couple shows, did some touring, but mostly shopping and just enjoying spending time together. The room was very nice, but had to ask for a refrigerator, a microwave would have been nice with an extra sink either in the bathroom or wet bar. But overall the accomodations were nice. The hotel staff was very friendly and helpful. I would definitely stay again.

Great service...fabulous room...and the location could not have been any better! Thanks!

We made a long weekend out of a trip for a friends doctorate graduation and though I'm a well versed New York visitor but my partner was a first timer. We originally booked with a luxury "grand hotel" a few blocks away but decided to move over to the Renaissance to be closer to the hustle and bustle (every first timer should stay in Times Square). The Renainssance is the perfect location to explore Midtown and to branch out in the city through the subway. From the R Lounge you look out onto Duffy Square, the jumbo tron, and the famed New Years Ball in Times Square. You are a few minutes walk to Rockefeller Plaza, theaters are around each corner, Central Park is a 3 minute walk, walk to Restaurant Row in 2 minutes, and famed 5th Ave shopping is moments away. The rooms are great, quiet, and though it was unseasonably warm for our first week of June trip (in the 90's) the room was perfectly comfortable. The concierge service at the hotel can't be beat. Jill and Maurio were so helpful and every recommendation they offered turned into a great surprise for two well traveled foodies. In a world where they say "you get what you pay for"...Renaissance makes them eat those words. We got so much more than we expected and this in my words was the best NYC trip I've ever made (I'm over the dozen mark). The location, the staff, the room just made our trip so easy and enjoyable. We were able to take advantage of the city and leave the rest to Renaissance. So whether you are a first timer or a returning fan of NYC the Renaissance Times Square is an excellent choice and we will certainly be back soon!

The hotel was perfect! I highly recommend this hotel for the super helpful and friendly staff and the location was awesome! As a family we all loved it.

Perfect location, big and nice rooms, excellent customer services,friendly.

We could look out of our window and see what was happening on Times Square. There were always people walking around even late at night. We felt totally safe in this area. There were policemen everywhere, and the subway stops were close by.[...], the concierge, was very helpful and great at giving directions on how to get to the locations that interested us.

Check in service did not call me when the room was ready even though they said they would. The bottom sheets for the king size bed would not stay on. they do not have the deep sheets needed for the pillow top mattress. Location is priceless. subways and tour buses were 1 to 5 blocks away. Information booth accress the street.

Was ok with the location but the hotel was dirty. Not a clean freak but the beds were unmade when we checked in and I asked for another room and they denied my request and sent room service to make the beds. The carpet was filthy and I had wear shoes the entire time. I wanted to get my money back and go somewhere else but the Manager denied my request. I would never stay there again.