Novotel New York Times Square

I was very happy with this hotel. I was able to find a good deal and I have to say the location is amazing, you turn the corner and you're in Time Square, great staff and the room was super clean. The bed was very comfortable as well. There's a bar in the entrance, I didn't eat at their restaurant but everything looked good. No free breakfast but it doens't really metter because you can easily find a bite to eat around the city. I don't use internet when I'm in vacation but I know they have wireless and I believe is free. The information desk in the lobby provides you with all kinds of maps and tip books to tour the city. It was perfect and I would love to stay there again.

This is a great place if you need a base of operations for a theatre weekend in NYC. All Broadway, many Off-Broadway, and the TKTS booth are a five minute walk or less. MoMA is a few blocks away. Lots of great restaurants and easy subway connections nearby. Rooms are clean, and a good size. Great patio on the Lobby (7th floor) level for a drink and fantastic view. Rates are always good.

This was a surprise 40th birthday present from my husband and we couldn't have asked for more. The location was amazing and the view from our room was straight onto times square. Seeing how busy it was, the room was surprisingly quiet. I cannot praise the staff highly enough, they were polite and very efficient. Only downside was the price of drinks in the bar - $7 for a bottle of water (plus the 9% tax). Would recommend to anyone.

Hotel très bien situé à Times Square. Grande chambre avec belle vue sur la ville. Salle de bain nickel et chambre très propre. Personnel discret mais efficace. Petit déjeuner un peu cher mais possibilité de le prendre dans le quartier à moindre frais.

This is a really nice hotel with a great location, just near the Ed Sullivan Theater and easy walking right into the Times Square Area. It's also just a few blocks from Rockefeller Center. We had a nice view of the city. The only negative was no lotion with the provided items in the bathroom. We requested some, but never saw anything of it. Overall, a great experience!

vue incroyable sur manhattan de notre chambre,hotel très bien situé!

J'y suis allée plusieurs fois et je n'ai jamais été déçue. Acceuil formidable, personnel aimable et vous aide volontier. les chambres sont propres et l'emplacement de l'hôtel est idéal. Le rapport qualité prix les vaut largement.

Check in was fast and easy. The staff was great. The location was convenient. I wanted Times Square. The hotel is one block off of broadway and Time Square. This was a perfect scenario because you weren't "right in the thick" of it but close enough to everything. The room was large (2 double beds) and the bathrooms clean and well stocked. The parking garage is very convenient to the Novotel and was nice and clean. The service by both the hotel and garage staff was superb!

Très bonne situation, à 2mn à pied de Times Square. L'hotel est assez chic mais c'est un peu déroutant d'arriver dans un hall un peu lugubre aceuilli par un concierge somme toute sympathique. L'acceuil se fait au 4eme étage. Le personnel français est un peu froid a ses compatriote mais cela reste bien pratique lorsque vous ne maitrisez pas l'anglais. Pour les chambres, n'hesitez pas à payer un supplément pour avoir la vue sur Times Square, même au bout d'une semaine, on ne s'en lasse pas, on y dort très bien, pas de bruit. Restaurant très beau avec vue sur Times Square. Points négatifs: le restaurant est vraiment cher pour ce qu'on y mange, pour le matin, il y a un starbuck au pied de l'hotel, c'est très partique et en plus ils ont le wifi gratuit alors qu'il est payant à l'hotel (40$). Personnel français un peu froid et blasé et comble de tout il fait payé 1$ par baggage le dernier jour si on veut laisser ses valises à l'hotel une fois la chambre quittée. Un dernier conseil, en reppartant le dernier jour, ne faite pas confiance au concierge, il vous conseillera de prendre une sorte de limousine en vous disant que c'est le même prix que le taxi mais la course coute 20$ de plus En résumé, si je retourne à New York, je retournerais sans hésitation dans cette hotel pour son emplacement stratégique pour visiter manhattan et des métro à 2mn de l'hotel

My son and I were looking at colleges in NYC. We had arrived from DC having stayed at a Kimpton Hotel. After a 4 hour ride, we were ready to relax and regroup. I proceeded to empty out part of the "minibar" in the room to put our own drinks in. There was a small tag on minibar I did not read. By chance, I picked up the hotel information page and proceeded to read that the minibar was sensored so that every time something was removed, your hotel account was charged. I had just removed 6 sodas! I complained to front desk and the man was kind enough to remove charges. He said he would send up an empty refrigerator that evening. It never arrived. Having come from a high end hotel and frequently traveling, this is the first time I encountered a self charging minibar. This should have been something written on check in paperwork which the customer signs off on as proof of disclosure. The only other complaint I have, focused around cleanliness. The night we checked in, there was a used room service tray(partially eaten food, etc) on the hallway floor two rooms away. Upon returning the following day after a long day out, the same used tray with partially eaten food was still out in the hallway. The following day after getting back to hotel at 8:00 pm, the same tray was still there! I had to call down to front desk to get someone to come up and take tray away. Each day our room was cleaned and serviced. How is it the woman cleaning that part of the floor does not notify someone in room service to pick up dirty tray? Not sure where the breakdown in service exists but this would never happen at a Kimpton hotel! Hotel does have a great gym and guests do not hear any of the city noise!