Howard Johnson Hotel - Middletown

Hotel is dated. Front desk staff was very helpful. Hotel has alot of full time guests that seem to take over the place. Dogs are allowed. Barking was taken care of in a timely manner when we called to complain. Pool has been torn up for over 3 years with what seems like no plans to fix it. Perkins attached was a good feature and a discount on meals was a plus.

Air conditioner worked but was noisy. Fridge or microwave not standard which is odd these days. They must not have heard of Drano because shower was clogged from day one. Price was the highlight. Lots of shopping nearby.

Stayed here for 2 nights because it was convenient for what I was in town for. I lived in Middletown for almost 10yrs so was aware of the riff raff that goes on at this hotel (motel). When we had arrived there were 3 Wallkill police cars at the entrance doors. As we were walking to the lobby door we saw an empty glass liquor bottle in a paperback on the ground. When we walked in we were greeted by the front desk clerk who was very friendly and nice. During the check in process there were 4 cops in the lobby talking to a man that was sitting down in a chair. I took my key and proceeded to the 2nd floor. The room was freezing when we walked in so turned the heat up to 85. The room was fairly clean besides the big burn hole in the comforter on the bed. When I went to use the safe it was locked and I was unable to get it open. I called the front desk that sent up a housekeeper supervisor, who had to come back because the safe was locked for 12minutes. She came back about 30minutes later and with the assistance of two maintenance guys she couldn't get it open. Told her it wasn't that deep and I was already frustrated. If you choose to make coffee in the room invest in some creamer and bring your own hair dryer. Staying here was a comedy show for me as I knew what to expect and it just solidifies my reason for moving out of Middletown, NY!.

Arrived at 3:30 check in is not until 4:00 pm. The front desk told me I could not check in until 4:00 pm, she asked me to go to the mall or something until 4:00 pm when the room would be ready. When I returned at 4:00 pm, the room was ready but they had a shortage of towels and would bring them to my room as soon as they were ready, after calling the desk once after dinner, I gave up and needless to say thank goodness I packed my own towels. They also advertised HBO but I barely had 10 channels. The Super 8 Motel is next store and for the same price I would of had a nicer stay.

Service was lousy, the reservation was messed up. Don't know if that was Orbitz or the motel. Rooms and bathrooms need a lot of work. I would never go ther agian and probably not use Orbitz either.

After seeing the lobby and people hanging out; I asked to see the room before I signed anything. I DID NOT STAY AT THE HOWARD JOHNSON HOTEL- Middletown, NY. DISGUSTING!!!! That was not a place I wanted to spend a few minuted not to mention the night. The hallways smelled like cigarette smoke and old cooking oil. The non-smoking room had ashtrays in it and smelled like smoke. The lobby was dark and people were hanging out. People were living at this hotel and it was obvious. Not a place I want to stay any time, don't believe what you see or read online. I would not recommend this hotel to anyone. I rented a room at another hotel.

I reserved a non-smoking and the hotel did not have any available and I was forced to cancel the reservation. I called AMEX and placed an inquiry with them to reverse the charges since I never used the room.

On Thursday check in, the staff were very helpful. [...] was particulary friendly and helpful in addition to the other female (name unknown) with directions to West Point USMA.The walk to the room, 230 was an excercise in frustration as the outside entrance doesn't have stair access at the office end. Walking the full length to find a stair, the one flight up the far side stairway finds a clear bag of trash and an empty milk carton. On entry the nonsmoking room has the stale air of smoke.Day two: On return from a day at West Point, 8p, the room has been entered (maid service I presume) as the bath mat has been neatly folded. Other than the bath mat, all soiled towels, sheets, bed are just as they were when I left at 6am.Day three: On return to the hotel at 6pm after a day at West Point. A group of 10-12 teenage to early twentys men are standing at the entry close to the office. I assume it is a smoking group but I choose to park at the far end of the building to avoid any possible confrontation. Walking up the stairs, 1 clear bag of garbage and 1 qt milk container are still present. The couple next door in 228, I've heard each and every phone call, each and every door slam on your smoke break, each rap session (some were entertaining) from 9p-2a. At 2:30am the fire alarm rousted you and me from the hotel. Now I'm sure YOU wouldn't smoke in a non-smoking room and I do hope HoJo's billed you for the emergency services responders that visited that morning. You own a lot of people a lot of things.

There was a big family staying next door to one of our rooms and they were being a little roudy but surprisingly, we could not hear them in our room with the TV and AC on. The room was roomy enough (we had 2 adults and 2 kids) and the beds were clean and comfortable. There was a slider out to the parking lot but there was a lock bar for the door and also surprisingly the screen door locked too so I was able to leave the slider cracked open to get fresh air. The rooms were slightly stuffy but in general clean and okay - keep in mind this is a one star hotel. I've stayed in much worse for more money. By the way, some of the hallways smelled of cigarettes but the rooms were fine. The TV and clicker worked fine. The shower had 6 spray settings. AC good. Blow dryer, iron and ironing board all good. The toilet handle stuck open sometimes just like home! There was a little table and chair and the TV spun around all the way for viewing. Walked to Perkins Restaurant and had a good breakfast the next morning. Some parking lot construction going on. In general, I was pleasantly surprised since I had read the reviews and was hoping that I would not reqret my decision. I stay in about 6 to 8 hotels a year and I would rate it as a a 2 star.