Sam's Town Hotel and Gambling Hall

front desk did not have the bfast free coupons...so had to return to front desk to have bfast charges removed...they had said they would take care of it..and they did after my follow up..BE CONECTED should be -BE DISCONNECTED ...ALOT OF EXTRA STEPS TO USE GAMBLING CARD FOR OTHER SERVICES...THE STAFF WAS GREAT ONLY THE SYSTEM SUCKED BUT MOST LIKELY THE CASINO INDUSTRY STANDARD-SO WORSE THAN ANYONE ELSE...WOULD STAY AGAIN BUT WOULD PLAN EXTRA TIME TO USE THEIR BE DISCONNECTED CARD

I was just passing through Las Vegas and this was a great place to stay off the strip. The room was very comfortable and clean. Staff was friendly. I would recommend this for a nice stopover. Especially if you want to stay away from the crowds on the strip or downtown. Only down side was that I thought the dinner buffet was a bit pricey at 17.95, for what they offered.

The rooms were roomy and clean, beds were a little hard, location puts you off the strip but not much traffic, easy access to most everywhere in Las Vegas, Great Restaurants(especially Billie Bobs), wonderful free show in main lobby.

I arrived with a round trip voucher to and from the airport only to find that the company no longer serviced Sam's Town. I hired a taxi for over twice the amount to get me there, now have to wait for the refund to clear my debit card. I arrived to the front desk and the Sam's Town Front Desk said, "Your reservation is for the wrong month, I cannot deal with you and you have to call Orxxx's to fix it, step aside, there is a long line behind you" and excused me from the front desk. I walked away thinking I was going to be left in the street without any accommodation and I thought well, my paperwork say's I am right. Subsequently, I returned to the counter to find that the error was on their end, not mine. He blew it off as if it wasn't any big deal, but he was rude and I just got off a plane with a bad experience with the taxi. Although Sam's rooms are nice; Needless to say, I ended my stay with another Taxi fare of which I wasn't expecting. Subsequently, the beginning and ending to my trip wasn't very nice.

The room was nice and clean, staff was just ok. the noise from one room to another was really bad, there were kids next door and I had a hard time sleeping. They need better sound insulation between rooms and should seperate familys from other hotel guests. I have nothing against children however I don`t go on vacation to listen to alot of noise !

I would say yes.... the rooms are clean, big and in a good shape. The prices are really good. The buffet is one of the best in Vegas ( not for the quantity but for the quality)

We stayed one night on our way out of Vegas, so we didn't get much chance to see all that this property had to offer. Our room was very clean and comfortable. We got a great rate- less than $50, so I can't complain about the lack of free wi-fi or lack of in-room coffee maker. It was a fast trip to the airport the next morning, and we loved not having to deal with all the chaos and crowds of properties closer to the strip when trying to leave town. I'd definitely stay here again! One word of warning- this property is huge and we had to drive around quite a bit to find the hotel entrance. We took advantage of the 15 minute 'hotel check-in' parking there so the front desk could give us a map and advise us where to park!

we are long time customers at Sams we love location , slots and hometown atmosphere don' t plan to stay anywhere else in vegas.

Yes it is off the strip but free shuttle to the strip if you need it. The regular rooms are great so I see no need to upgrade. The lobby area was wonderfull with running water and nature sound. The casino was very clean and even the smoking areas were so well ventilated we non smokers could play anywhere. I recommend the place for anyone.

This was my second time in this hotel. I was expecting better services. The front desk long wait and not helpful, no very nice either. The check in take more than ONE HOUR!!! the room was average the TV 19 inches and the cartoons was pay preview!! No free internet either. The best in this hotel was the buffet restaurant and TGI Friday. The show was out until September 4th. No laser show for us ( I have 2 kids) and the shuttle from/ to Las Vegas finished at 9:00 PM. I don't come back next time I will go near the action is for the same price. I am very disappoint.