Hotell i Henderson

We made the mistake of using my credit/debit card at hotel checkin which was supposed to be held for $72.00 till checkout and then refunded to the card. We were staying 2 days. The hotel clerk accidently typed in $772.00 instead and that amount was taken out of my card for 3 - 5 days..... my available amount was then allmost nothing. I told the front desk about it and they had noticed the error and immediately voided the charges, however it takes banks a few days to fix that, so my available was still out that much for 4 days. I understand mistakes do happen, but I was most upset that the hotel clerk realized he made this mistake and didn't tell me. No message on my room phone, or cell phone. If I had not gone to the atm to get $100 out to play some slots I would not have even known this had occurred and could have gone out shopping, etc... and been totally unprepared and embarrassed when my card was declined. The hotel mgr did give me a $50 food voucher to use at the hotel and some free movie tickets, but I had only my previous $100 to play slots with and had planned to play with about $250-$300. So that was no fun at all. I did ask him to comp me $100 for slots but he said "no, he could not do that". I realize it was a mistake and he was trying to be nice and helpful, etc... but still the bottom line was that I had no funds in my account for 3 days and we still had to travel home to another state, get gas and eat the next day. I finally had to call a family member to loan me some money to get home on. I don't know what we would have done if they hadn't been able to help.. Also we have stayed here at least 6 times before so they know we are good customers and come down every 6 weeks to see my daughters doctor. I do like the hotel itself, it has nice rooms, good food, movie theater and it's clean and easy to park. My other visits were nicer than this last one, so just warning not to ever use a debit card to hold a room! Hard lesson learned.

Great room for the price. Our room had some splatter marks on the connecting door. But a very comfortable room.

The property of very nice. All the staff were friendly and polite. The staff members seemed to go our of the way to greet and extend pleasant conversation. Stay in a room facing east, lower price and the old TV with poor reception was in need of a upgrade. The are was pleasant and relaxing. A bit of a hike to get to the lobby. I would recommend and if I were to stay again I'd pay for the pool view (west side) maybe the TV will be upgraded to a flat screen if not already available.

The staff throughout the hotel was friendly, receptive and helpful. Beautiful property with numerous amenities. Especially appreciated is the adults only pool area to relax for a quick weekend getaway. Only thing that could make the experience better is if smoking were not permitted in

Very clean. Courteous and professional staff. Great stay. Wonderful value.

Though this room wasn't as large or fancy as a regular Wyndham, it was still very comfortable and quiet. It was away from the craziness of Vegas, but we could still get around to see the sites.

Went to Vegas to photograph a wedding. Didn't want to stay anywhere close to the strip since I can't stand the smell of smoke, don't drink, or gamble. This hotel was clean, quiet, comfortable and worth the price. It's definitely a great family friendly facility and served fresh baked cookies at the front desk every night. Yum!! There were many resturaunts and activies nearby--many within walking distance-- as well as a walmart and many other familiar chain stores. Wished there had been a pool. Vegas is too hot not to have one.

Friendly and helpful staff. The breakfast had many options to choose from so everyone got what they liked.

Very nice place and you can not beat the price. Great staff, very helpfull. Clean !!!

My son and I were in town for his baseball tournament. Staff was VERY amenable. Each staff member (day or night) was very friendly and seemed genuinely interested in how my stay was going. My fridge was not working and when brought to the attention of the front desk was found working after returning from the day's activities. The free breakfast was good quality and large quantity! The rooms were very clean and comfortable. I would not hesitate to stay at this location again!

Really friendly, very clean. I wish there was a fridge in the room but I'll bet that's standard for Las Vegas, especially in the casinos where they want you to spend. Loved the buffet, which is cheaper if you sign up for their gambling program. The gambling promotion is a joke. I didn't like how far the hotel elevators were from all the action. I was surprised and that weird long hallway with promotions and bad art seemed a waste of space. However, all in all it was a great deal and the room was clean and comfortable. I would recommend it. Also, I love that the interior is a tribute to the Spanish architect Gaudi.

This was our second time staying at the Sunset Station in Henderson. We like the location....close to Costco and the Galleria Mall....away from the busy Vegas strip. We ate at the Sunset Station Cafe and it was very good...prime rib dinner for $9.95. The Feast buffet is also good. Our room was very clean and nice. The only problem was the bathtub drained very slowly....we only stayed one night & left early in the morning so did not advise the hotel. We felt the $14.99 (with tax $16.94) hotel amenity fee was a bit steep...we did not have use of the pool it was closed, did not use the fitness center, nor the internet. However, we will stay again at the Sunset Station. Eagle, Idaho residents

Fresh and comfortable rooms and current decor and all the amenities needed for a relaxing stay. I would definitely go back again.

nice fresh room with comfortable bedding, we used the sitting area in the room, which was nice for a couple of cocktails in the room. we were going to a concert at the nearby Green Valley Ranch Ovation. Room had 2 double beds, would have preferred a king, but wasn't a big deal. Nice desk in room where it's easy to charge mobile devices. Outer entrances to building were locked, and opened by room key, which enhances security. Good and varied breakfast included.

We were visiting friends and family when we stayed at the Comfort Inn in Henderson, NV. The rooms were very nice, clean and comfortable. The staff were very friendly and knowledgeable. I would definitely stay there again and recommend to friends. I paid $86.00 thru Orbitz, which was a great price for the room.

The name Comfort Inn perfectly suits it. We were very comfortable, the room was spotless and new, and the beds offered the best comfort of all- slept better than at home. The ammenities in the room were great and would definately stay there again.

New hotel,clean and in a good area of Henderson and overallit was pleasant stay.

This is a nice quite place with a decent pool. It is nice to swim in January

Overall the room was good and what you would expect. However we booked [...] and the hotel had a special free movie tickets with a 2 night stayed. However when we got there they said they wouldn't give them to us until we checked out. What good is that?? And then when we did checked out the front desk person said that they were out of them??? How can that be. It was very frustrating and if the free movie tickets are the reason you are staying there then I would pay a little more because you won't get them.

Generally friendly, helpful staff; a variety of restaurants within walking distance; breakfast buffet only 'so-so' for the price ($12.95 per person)- not worth the price. Two computers & printers in the lobby for guests' use.

It was ok since we only stay for a night, the kids they like ok, we may come back here for another vacation at another time maybe on summer time :) keep it up :)

First of all, there was a problem with the room and I requested a change. [...]Second We have stayed at other Residence Ins and the breakfast was much better, there was very little varity and it was difficult to take it back to the room which we always did.Third the exercise room was very small and only had tread mills.Would I go back to that hotel, maybe only because we wer visiting family and it was close to there home.Also as a last item, we had checked out and then I remembered that we had left some food in the rerid and since it was before noon check out time we went back only to find them cleaning the room and the food was discarted.

The resort was active and decorated during the New Year's 2012 holiday. Fine restaurants, beautiful decorations and live entertainment was enjoyed by all. Rooms are very clean, modern, with everything needed. The New Years fireworks show is very entertaining. Wonderful alternative to the strip with a casino on the grounds.

What a great concept! I was impressed with the village style resort. Walking down cobblestone streets to restaurants and shops including Live music and a great Irish Pub. A few shops were closed, but still very nice. I was hoping for a water view, but was very happy to be facing the village with views of lighted trees and live music. In the morning, the sun came up behind us so we enjoyed breakfast outside without sun in our face.

This is a nice clean hotel that is away from the strip & all the noise, yet still in a decent clean area & location! Good breakfast! I Would Definately Go Back To This Hotel! PS. The POOL Is small compared to the picture online!

checked in late. desk person was heplful. Assigned a room away from the large crowd of baseball players (kids). Room was comfortable and quiet, clean and neatly made up. Breakfast was good but with the ball players it was crowded in waves.

Spent my Daughters Birthday at Hotel. Hotel was beautiful and well maintained. Rooms were large and well equipped. Staff went out of their way to make our stay enjoyable. Kids enjoyed walking around village and exploring the lake, and Pool area. Only down side is hotel is on the expensive side for meals, drinks etc. Might be better off to eat at local places. Area very safe for kids to hang out on own, so us parents can chill by pool.

Hotel is huge.. and a bit of a drive. I was disappointed that there weren't more and nicer places to eat with the hotel its self. The casino was just small.. and 'not fun'. Room was nice.. Bed was excellent.. Would we stay again... No...

The M Resort is an absolutely gorgeous place! it's very elegant, new and clean. The room was gorgeous, bedding was fresh and beds are very comfortable. The bathroom was also gorgeous but, since the shower door is clear, it's a challenging to share the bathroom if you are traveling with a friend and want some privacy. also, there are only two chairs to sit on rather than a couch. All in all, I felt it was a great value for the price. We upgraded for strip view for an additional $20 per night and I don't think that was worth the cost. The M is a little far out from the downtown strip so while you do see the cityscape, it was a little too far to appreciate. The M resort is a straight shot down the main drag and easy to get you into downtown LV.

The M Resorts is a great escape. Beautiful facilities and restaurants are abound with great selection and quality of food. I would highly recommend this resort to all.

This was a very good overnight expereince. The service was excellent and price was good. The expereince could have been better if the location was not so loud. I would recommend this hotel to my friends and family.

checkin people were very good. Room clean. Plenty of towels. Inside lighting was poor. Plenty of parking. Easy to find, on main street. It was at night, so I did not go shopping or to restaurants. Bed was good, air conditioning was good. Pretty close to airport.