The Modern Honolulu

The staff were super friendly and very helpful. The room was clean and neat, with an updated look (unlike other hotels around). My room overlooked the pools and the harbor, which was a gorgeous view to wake up to. On the evenings during the weekend, the live band could be heard playing when I opened my window- very soothing and wonderful to listen to while getting ready for dinner. It's a great place to stay for young professionals, and I would definitely come back again if I make another trip out to Honolulu.

The hotel is beautiful , the pools r great , the stuff from the guest experience , pool , room service and especially the spa were very nice and welcoming ! Even when I gave a negative finback I got a phone call from the spa manager and she took care of it as a professional should ! The food was great as well . We loved it and defently will be back and recommend our friends and family . ShimonKabesa

Has a simple but modern feel. No complains about this place other than parking is very expensive.

The Hotel was great and very modern! The staff is very friendly. Would love to come back!

We had a great time at this hotel. If you prefer smaller more intimate, boutique like hotels compared to humongous resorts with tons of people and shops and tourists walking around the lobby then you should consider this place. It is a walk from all the major hotels along the beach but that's another reason why we enjoyed it so much. There are also two pools. one for adults which is not really a pool more of a wading pool and an everyone pool where most everyone stays. Although we prefer not to be around children, the everyone pool was were the action was (not that there was much, but more so) and you could actually take a real dip, so that is were many hours reading and sun bathing were spent. The staff everywhere was great and super attentive. The nightly turn down service where they bring two bottles of water was also a nice touch. Also- Morimoto's restaurant is in the hotel and we were there 3 times over the course of our 5 day stay. The food was amazing and it was great to finally go to one of his restaurants. True it was expensivebut we are from NYC and have been to Hawaii before so were prepared for the prices.

After checking out if my 1st hotel and arriving at the modern I felt like this is what I was expecting at the 1st ( I checked into the 1st took a shower and checked out) the staff was amazing from the time we got to vallet. Very attentive to your needs. The room was great. They gave great recombinations for what I asked for. Concierge remembered when my bday was. Going down by the pool the staff was there for everything you needed. I would come back from a long day ice would be in the room with bottles of water waiting. They tried to figure out what you needed before you even needed it. I would stay here again and recommend that other people stay here. And I tend to stay at a le meridian and hotels like that when i travel and this place was amazing.

Excellent hotel and staff that is very accommodating. This hotel is located centrally. Great choice and will revisit again.

The hotel was clean and we loved the natural and modern decor. The staff were helpful and friendly although all very young. The pool area was great and the food in the bar and Morimotos restaurant all very good but very expensive.The location was reasonably convenient but homeless people everywhere. We are in our early 50's and did not feel out of place but I would say it is more of a young person's hotel, especially in the evenings.

At first when we checked in, everything was great. The staff were very helpful and friendly. The facility was great as well,.....until the last day we checked out. Then I discovered there were a 2 inch cockroach in my room. I found it ridiculous since my and my husband lived on 12 floor and we've already stay there for 4 continuous nights. it was $216 per night, tax not included. I brought the issue to the manager, who first told me that he's never seen anyone had this issue, and it is not BIG OF A DEAL to refund one night charge. The other staff even said since Hawaii is an island, that we just have to torerate it. I found the both of the staff are just un reasonable since I don't know how they consider FINDING A COCKROACH in your room in not big enough of a deal, let along we paid more than 200 per night. ps. Despite, eventually the manager agreed to refund $100. But it was such a terrible way to start a day and lose our precious time in Hawaii. PLUS ORIGINALLY THEY DIDN'T WANNA GIVE ANY COMPENSATION IF WE HAD NOT ASKED. The manager's name is Nike, who's a total gerk. All in all, if not the cockroach, I would have given 4.5 stars to this hotel. But with such bad attitude, and unwillliness to settle the issue, I give it 1 star.

Pros - Clean & comfortable rooms - close to shopping Cons - Main pool was out of service for over 24hrs. Staff were very rude about it. When I casually expressed disappointment a pool staff member commented, "Hey, it's not my fault." - Beach near the hotel is dirty (e.g. band-aids, cigarettes, and condom in the water) and overcrowded - Very noisy club downstairs - Far distance from Waikik