Eden Roc Renaissance Miami Beach

Eden is very good location and ambiance. They have four pools. Especially, good place for young people Beach is very close and clean.

It was really nice experience... Customer service was excellent!

good hotel good staff restaurant is expensive, but some good value retaurants around

My friends and I loved everything about this hotel and our trip in general. Eden Roc Renaissance was everything we hoped it would be and we would definitely be coming back next time we are in Miami. There was a little bit of a mix-up when we first arrived and they didn't have adjoining suites with queen beds in the tower we had booked, but that was quickly worked out. Even though the rooms we got had only a king bed and not the two queens we had requested, it was still nicely sized for all of us.

Very beautiful resort, great room service ! The staff was great, good food & drinks ! Will def go back :)

We enjoyed our stay, but would have liked to have been a little closer to the areas like Espanola Way or Lincoln Street. The beach is great and the staff is excellent. We were a little disappointed int eh restaurant recommendation by the Concierge. We actually left and spent an extra $20 in cab fare to go somewhere else. Not a typical neighborhood to send a tourist. The food may have been good, but we weren't thrilled with the atmosphere so we didn't stay for the meal..We didn't use the Spa so we can't comment on that. Cabs were always available at the resort. Only drawback is not a lot of short walkable places to visit.

Hotel accommodations first rate, staff great, excellent restaurants and bar and service. Very accessible amenities at all levels; even the elevators were spiffy and responsive! Very near the beginning of the boardwalk (50 feet) which lead to South Beach Highly recommended

The hotel had a "resort" feel with multiple pools, a great beach and excellent hospitality. Located about a 10 minute cab from the center of south beach, I felt that we had the perfect combination of a relaxing stay just a cab ride away from dining and night life.

For a 5 star hotel it was far from it. When we got there it took 20 minutes for the front desk to check me in. That wasn't waiting on line. That was from the moment I walked up to the desk. Long lines for for breakfast. Starbucks had a 45 minute line and when you get there , they were out of most foods. The only other choice is the buffet where you would have to wait a minimum of 20 minutes to get a table. The pool and beach are nice. But no one tells you that you need pool cards to get towels. Had to go back to the front desk just to get the cards. The kicker is the Valet - no point. Everytime i called down for my car they said the driveway was full and valet wasn't accepting my inquiry. i would have to go down in person and wait another 15 minutes for my car to be brought around. for a 5 star hotel i felt it was poorly run.

We went for a girls trip in July of 2012. We are three girls ages 26-29 from a mon-thur. Room was spectacular, great view and comfy beds. ! Loved the staff, they made us feel so welcome like they really were glad we were there. The food was great! Gotta try the Cabana Passion Drink and the mahi mahi sandwich! Happy hour was great for us to grab some yummy frozen drinks and sit by the pool. Right on the beach and the ocean was great! My friend was stung by a jellyfish so Keep your eyes Peeled! Drinks are pretty expensive and everything has a 20% gratuity added no matter what so factor that into your budget. We actually brought some mini bottles and made a few of our own drinks to cut down on the price which helped a lot! There was a fridge in our room so we walked (about 15 min walk) to Walgreens and grabbed some snacks and some medicine for the jellyfish sting, which cleared up in an hour or two. Loved the pools and how safe we felt! Cant wait to go back!