Downtown Miami

We enjoyed our stay there. Very close to Miami Beach!

Very nice room and very clean. The only thing is I wish I would have known beforehand that there would be a price to park. Everything else was fine.

Nice, clean, new, big rooms, nice amenities , great price , great location , friendly staff.

Booked this hotel thru a package deal air + hotel for 2 nights for the Miami ING marathon weekend and location was great for the start and end of the marathon. Easy ride from the airport and walkable to bayside to eat and shop.

All around excellent. Totally worth the visit, I would recommend this hotel to anyone! I'm a Kimpton loyalist and this is by far my favorite one. Beautiful hotel with a panoramic view. The pool is nothing short of amazing, if you didn't feel like you were away from home, the pool will do just that

Excellent location for the Sonyericsson Miami open

Recently spent a long weekend at the Viceroy in Miami for a relaxing girls' getaway. The hotel is beautifully decorated. Our room was ready upon check-in and was as beautifully decorated as the rest of the hotel. Staff at the front desk was helpful and courteous. One minor note on the room - there is an open wall to the bathroom with just decorative wood trellis. The shower has a glass door. If you're modest, beware! Everyone in the room can see you showering. The pool up on the 15th floor is spectacularly enormous. Since it was a Friday morning, we were able to find seats easily. We were unable to figure out where to find towels and it took quite a while to figure out. More signs or more staff available to greet hotel guests and help them find seats would be a nice touch. Being that this property includes residences as well as the hotel, there seemed to be a lack of service at the pool. I felt at times, we were missing out on that resort experience. We ordered drinks and food. Everything was good but the service was a bit slow and when we asked for a 2nd round of water with our cocktails, we didn't get. Again, I think being so intertwined with the residences, that resort feel is just missing....it seemed you were kind of hanging out at someone's apartment building. We made the mistake of not studying the map before booking so it was a bit disappointing to discover how far we were from South Beach. $20 cab fare each way. There is no beach within walking distance of the Viceroy with the exception of the Mandarin Oriental - unfortunately, you must be a guest there in order to use the beach. We ate at the Epic Hotel across the river - it was very good. We also had dinner at Rosa Mexicana in Brickell Village - great mexican food. The nightlife on a Sunday in the village was slow. We were hoping for a bit more of a scene and again, this particular area seems to lack the same amount of tourism that South Beach attracts. Some people are probably happy with the quieter area. We asked our Concierge on Saturday morning if he could try and help us with getting into Liv that night. He promised to call his connection to see what he could do and would leave us a message in our room. When we got back from the beach that day, it was disappointing that he never bothered to call back. On the plus side, we had dinner in FountaineBleu and were able to get into Liv that night. Last notes - we were given a hard time at the towel stand on two days. Once they almost wouldn't give them to us - two girls asking for just two towles. They explained they ran short the day before...mabye because we heard other people asking for EIGHT towels. When the service at the pool is already spotty, it leaves a bad taste when you're given a hard time with towels. The SPA - amazing! We both had facials and massages. Everyone working in the spa is wonderful. the services were wonderful. The facility is beautiful. Can't say enough good about the spa! Highly recommend! Overall, a great destination for a girls' weekend. Only wished it were a little closer to the action of South Beach. And more of a scene at the pool - so that we didn't feel that we were crashing a residential pool. I don't know how they'd fix that being that there seem to be a LOT of residents using the facility.

lovely room with baclcony. huge bathroom. loved the illy coffee machine. wi fi not free except in the lobby.

The hotel was nice and clean concierge was great. The front desk staff were ok. The parking is way toooo high! Need to make people aware of fees.

I am a very picky person, so I am always hesitant when choosing hotels. This was a great choice. I stayed here for a night for my husband's birthday. We went to see the Heat play. The staff was very friendly and the hotel and room was extremely clean and cozy... Only negative, no free wifi. I would think if your spending so much on a room the least they could have given their guest that. We ate breakfast at the restaurant, kinda pricey but it was pretty good

Great hotel, with excellent staff. The only thing that bothered me a little was the fact that I needed to pay US$ 10 to print a document in 1-2 minutes, even though I wouldn't use the 15 minutes I was allowed. There should be a way of charge internet/computer usage and printing documents separately.

Location was close to Bayside shopping/food during the day, great restaurants for dinner and Mary Brickell Place for nightlife! Walked with my group everywhere, felt safe and got some great views of Miami. We all want to go back for more!

THE STAFF WAS VERY FRIENDLY AND HELPFUL, THE BATHROOMS SPOTLESS, AND THE BEDS....HEAVEN!!! OVER ALL VERY CLEAN, AND WE FELT RIGHT AT HOME, NO NOISES AT NIGHT, WE CALLED FOR ROOM SERVICE AND WE ALSO NEEDED HELP WITH THE INTERNET CONECTIONS AND HELP DESK WAS VERY CORTEOUS AND SENT WHAT WE NEEDED RIGHT AWAY. GREAT EXPERIENCE!!!!!

The hotel and pool area were extremely clean and the service was very good. I would definitely stay at this hotel again. The hotel is located conveniently to restaurants, shopping and activities.

The staff was awesome! Juan especially considering it is the late night shift, he was so helpful and knowledgable with the area and events etc. Also the young lady in the day time. (forgot name) Pool area is lovely, and the DRINKS AT BAR GREAT! Modern and clean or renovated rooms glass showers no bath..cleanliness which is my main concern. Only downfall is the hotel does not offer parking on their lot they charge $29.00. but you can find free parking on the street I was lucky..great stay but headed to south beach for the remainder of trip!

good location ,service and cleanness, well located

The room was spacious and clean. The sofa bed was not comfortable.

The staff were very nice and helpful. It's a nice place to stay at in Miami if you have a car or don't mind taking a cab.

Very nice hotel, reasonably price and friendly. However, the valet parking was excessively over priced, even for downtown Miami, and subpar. Despite calling ahead, had to wait 10-15 minutes beyond what I was told and it wasn't busy. Recommend finding alternative parking close by...or find another preminum hotel.

I loved this hotel as it was very modern and trendy.

My partner and I had a 3 night stay at this hotel and we were in the lap of luxury from the moment we stepped in the lobby. We did not rent a car and were comfortable with cabs to all great surrounding areas (Coral Gables, SOBE). We ate at the breakfast buffett and outside at the pool bar and were happy with all the service and the food. The hotel is wonderful and the window seats are sooo cute. We will stay at the four seasons again!

The hotel was great. Conveniently located downtown Miami. It is a completely smoke free property. Accommodations were perfect. Staff was very helpful.

Well located,close to everywhere. Biscayne Blvd., Miami beach, the Convention Center, etc. Very attentive personnel , from the lobby to the Bistro, including the maids.

Taking a cruise out of Miami? Holiday Inn is the place to be. Stay the night before and enjoy a night out with live bands, good food, shopping and all so close you can walk! Then stay the night after your return for a nice relaxing "vacation is not quite over" evening out also. The ease of check-in, and valet-ing the bags until you can get into your room is wonderful. The staff accommodating and efficient. The proximity to both cruise lines and airport are why you stay, the entertainment options close at hand are why you return. Highly recommended, even during a phase of construction/refurbishment of the rooms.

We stayed at the Holiday Inn Bayside as it was close to the port with shopping and restaurants across the street. There is also a drug store for last minute purchases a block away. The room after the cruise was much larger than the one we had prior to the cruise with more amenities. The beds are really comfortable and we would definitely stay at this this hotel on our next cruise. Liked the short taxi drive to the port.

We arrived and got checked-in very quickly. We were told our room got upgraded at no extra charge which included an extra bedroom and bathroom. Although we didn't need them the extra room was nice. Valet service was prompt and it was just $20 a day for valet parking. It was a little annoying that it was the only option for parking but at that price who really cares. The suite we had had two patios, both with a nice ocean view. The restaurant inside the hotel was pretty awful with food that was barley warm and stale tasting and because this hotel is downtown, there isn't much else open late. We asked for some dish detergent and was told it would be brought to our room although it never arrived. No big deal really though. The beds weren't very comfortable but that was understandable since everything was IKEA furniture. As for location, it's less than a block away from the Mover which is a nice way to get around downtown for free. We stayed there for Ultra Music Festival and we were able to walk there from the hotel which was nice. We would stay there again for the price.

We originally did not stay at this hotel because the ratings were so bad. There were several comments about the rooms being dirty. howwever, we needed to stay another day and this was the only place open and we were very happy. It was spacious, clean and very comfortable. I loved the room and the view was great. The girls working the front desk were not overly friendly but everyone else was. The bartender was great. I'll definately stay here again.

This was not a bad experience because I knew not to expect hotel services but there was only one bath towel & one hand towel in the room. No washcloth and there were two of us. One tiny piece of soap. There was nothing we could do the night we got there because the office wasn't open but the next day I asked for more towels and they never came. The unit was not perfect. There was a kitchenette but no coffee maker. Very sparse with mismatched items. Nice area with restaurants within walking distance.

Check in was on time at 3pm so if you want an early check in its not possible. Mr. A who checks you in needs customer service orientation ( he does not smile very strick, flat affect). Parking was $20/ night. We parked on the 7th floor which takes you 5 -7 minutes to get down to the main street. Unless your speeding on the parking lot. During check in ask for extra toilet paper , extra towels because you might not get a hold of them anymore. Our blinds were broken, the dish washer had old water pooling inside ewwww (yuuuuck) we were not able to use it, the remote control did not work. We told them about it 3 times but we already checked out and all but still, none was fixed. If you need anything You have to catch them 10 am to 5pm (which we never do because that time we are out and arrive late.). If you want to ask a simple question from people in the front desk(actually security personel) , there is no phone inside the room so you have to go down the elevator and ask your question. Lastly, You throw your own trash in the back alley. What I like is the spacious room. Full Kitchen. And they have washer and dryer.

Just your basic old hotel with few comforts. Room was clean but hotel felt worn out and dirty.

good location . next on I-195. keep I-195 to miami beach just 5 miles.

It's not a place for luxurious enjoyment but worth the price for a comfortable stay. The room is clean, and not that old. Free wifi and parking are provided. It's located in downtown Miami, just minutes' driving to bayside marketplace and convenient to drive to the beach.

It is a simple place for travellers who have a lot of meetings and are busy during the day outside the hotel. Good pricing for somebody who just needs a sleeping place and wants to be close to downtown Miami

The hotel is super old school and very old!. Haven't seen anything like it before since I was in the Bronx, NY. But overall, great location, and the staff was very helpful!

If you are reading this review, chances are that you have read other reviews which I should have done prior to booking this hotel. This place if definitely a unique place to stay..... Pro's: cheapest hotel in the area, great location (right across from bayside and the arena, 5 min away from south beach) Con's: super ghetto! Doors in bathroom don't shut, no hair dryer for the room, locks for room entrance are keyed and are hard to open. Abnormal odors in the hotel. Holiday Inn looks about 5 stars compared to this place. Overall, If you are on a budget and can handle not having lots of amenities, this place might be ok for you due to the location and price. This is not a family place and by the way the continental breakfast is just bagels and doughnuts.

this hotel is very outdated and the rooms could use some updates. The bed was severely uncomfortable and only 1 pillow per person. Check in and out was very smooth. The best part Of this hotel is the location and accesibility of the tram. Would only recommend for a one night stay before a cruise.

Our shower did not work. The room was very large for 3 people. They need to do some major work to bring up to par. It was a great location.

Easy for my son to get to the cruise ship terminal to spend the day with his mother

Sleep, shower, and on you go. Don't expect much and you won't be disappointed. Good location. No coffee maker. No breakfast. Free movie channels. Free internet. Free shuttle.

Plus: gute Lage, zentral, gegenüber Bayside Marketplace Minus: hellhörige Zimmer, schlechtes W-Lan in Empfangshalle nur kostenpflichtige Parkplätze in der Umgebung, Parkhaus gleich neben Hotel für ca. 12 Dollar/Tag

Is a exellent location, but us very old hotel with our consecuent.

We stayed in a deluxe veranda room, which had a large balcony with 2 sun loungers overlooking the bay towards downtown Miami. It was a stunning view. The bed was large and comfortable, spotlessly clean room. The bathroom was missing a wall next to the bath so you could watch tv but had a blind that could be pulled down for privacy and the toilet was in its own room. The room felt expensive and it was worth the money. We booked through this website, who hadn't stated that there would be an extra $70 per night tax charge. Internet was $35 for 3 days. I was charged an additional $10 for having a package delivered. The a la carte breakfast menu worked out at $90 for 2 people as every little thing was charged as extra. Dinner in Azul was nothing special but came with a very special price tag of $220 for 2, we only had 1 cocktail each and a starter and a main!!!! We had breakfast and other meals outside the hotel for the rest of our stay. The hotel makes as much money as possible from you. The only problem I had with this hotel other then the additional costs was the noise. The 2nd night we were woken at 6am by hammering, by 6.30am I couldn't take it any longer and called reception. They said they would get it stopped, it did for 10 mins and then started up again. Another call, another stop for 10mins then restart again. We went down to reception and found the front door covered in a big black cloth with no work men. We assumed the front door was damaged and they were fixing it and that was what all the noise was about. 3rd night 6.30am the hammering starts again. A very angry call to reception it stops and then restarts again just quieter. No work was done when guests were actually around in the lobby only when they were trying to sleep and the lobby was empty. A major complaint to the manager and all we got was $90 off our bill of $2630 as compensation, big deal!!! What about my lack of sleep when I was on holiday??? When we left we asked the bell boy what had actually been going on and he said the door wasn't broken they were replacing the carpet for tiles in the hallway. So the manager decided that rather then make noise when guests were in the lobby they would make noise when guests were sleeping. I am so angry that I was paying that much money per night to have my sleep broken for something that did not need to be done and could have been done during normal working hours. Mandarin Oriental you have your priorities seriously wrong!!! Guests stay in rooms to sleep not to admire your lobby area.

The Mandrian is an extremely relaxing and comfortable place to stay. The staff were exceptional as well as professional. It was refreshing to find quality and comfort all rolled into one stay.