Grand Mercure Fortune Bangkok

Friendly and extended my check out time without any issue

This hotel is located at a very good & convenient location. Just few minutes walking distance to MRT subway station, to Tesco hypermarket and a shopping mall.

エアコンを稼動したとたんカビ臭いにおいで部屋が充満した。 寝苦しかったが、２日目には慣れた。 ただ、体にはやはり良くないハズ。

Experience is great however the room didn't come with basic toiletries like toothbrush, toothpaste, shaver, etc. Had to visit a nearby drug store to get those. The bathroom looks a little old. Apart from those, location of hotel is good. Customer service staff is friendly and helpful and very close proximity to many great attractions.

The hotel is located in a very great location. The staff are rude in fitness area. If you go to the jacuzzi...you need to wear speedo's apparently, not a lined swim short. And my room had woman's black hair on floor in bathroom area along with an old plastic strip and toilet paper on floor....not a clean room. Now manager did try to make up, but can only go so far when room was prepaid.

A standard hotel for the price range. The hotel's biggest attraction as far as we were concerned is that it is very close to an MRT station, offering ready access to both MRT and BTS transportation across Bangkok. The hotel is also adjacent to a good shopping mall that includes a comprehensive IT centre

it was very good i will stay there again when i go next year but there were a couple of surprises there i did not excpect bit not all that bad

チェックイン時に、ａｃｃｏｍｌｉｎｅで予約したホテルバウチャーを、ａｃｃｏｍｕｌｉｎｅとホテルの間に入っている代理店のクレジットカード決済のトラブルという理由で、拒否された。　その代理店もホテルと同じグループだということであった。 ａｃｃｏｍｌｉｎｅとの予約時のクレジット決済はＷＥＢ上で何ら問題なく決済されており、予約のステイタスも予約完了となっている。　 納得いかないまま交渉に１時間ほど費やして、やっと予約時と同条件で部屋を確保できたが、かなり疲れてしまった。　 この間、ホテル側のホスピタリ ィはまったくなく、そっけない対応に驚くばかりであり、タイ、バンコクでもっとも避けるべきホテルのひとつだと思う。　 ａｃｃｏｍｌｉｎｅを使った宿泊予約で、このホテル以外に、このような宿泊トラブルは皆無であり、このホテルにのみ生じたトラブルであったと付け加えておきます。