Britannia Hotel Manchester City Centre

As a late arrival, I was seen promptly and quite surprised to be given an upgrade from RO to BB. Breakfast was top class. Sadly the lifts were not working and the alternative service lift was slow and not really up to the workload. That lift parts are not held in stock and need days to arrive lets the hotel down. Otherwise a very good expeoience.

The hotel is old and filthy. The lifts were not working and my room was on the sixth floor.

My room had no windows. It was clostrophobic The TV had passed it sell by date. I had no cold water to run a bath (Health and Safety - Fit for Purpose) Maybe I should notify the council under the health and safely act. I called someone in to repair this so that i could have a bath. Maintenance came and I never saw them again. - No bath. There was no handel on the bath. It had the remains of a handle still there. My origonal room was in the attic. 5th floor then walk a flight of stairs to the 6th floor as it had no lift to the 6th floor. Only 1 lift working for the entire hotels residences and the hotel on Saturday was full.

We found the location to be perfect for getting about the city centre of Manchester but that's where the positives stopped unfortunatly. The hotel is in desperate need of refurbishment and I must admit I found the bar expensive considering the standard of the hotel also i think the staff could have been a little more helpful at times.

Didn't spend much time at the hotel as we were out and about, but it was a good place to lay your head. The two bars were reasonable enough. They were nice about storing luggage.

This was a cheaper alternative to taking a taxi back to Wilmslow on a Friday night and for that it worked, however, the hotels is very tired and the bed uncomfortable. There is also quite alot of noise outside from street cleaners and bin waggons BUT it was cheap and did the job!

Well.....myself and my partner had come to this hotel for a romantic overnight stay but had the misfortune of staying in an inadequate room. First of all there was a light switch by the door for the main room light..which did not exist.Instead we had 2 lamps to light up the room. Secondly the sliding wardrobe doors didnt shut properly and there was rust and makeup on a handtowel.Also you cant open the bedroom windows properly and since this was a smoking room that seemed quite silly so it would have stale smoke left over in the room. This was a shame as we were really looking forward to this stay but wont be staying here again.

This hotel is amazing, I loved it, you will find anything you need around the area and even inside the hotel, it is perfectly located.

DO NOT STAY HERE! POOR CUSTOMER SERVICE, DIRTY, STINKY HOTEL! Worst hotel I have ever stayed in my entire life! This hotel was cold, drafty, and smelled like mildew. The furnishings and carpet are extremely dated and the entire hotel is in great need of a major overhaul.

The room was clean but small like most London Hotels. The room had no windows but only a skylight vent that opened at the pull of a string. this saved us to some degree because even with the radiator turned off the room became so hot during the night we needed to open it. the bed was worn and saggy in the middle. TV only had like 4 stations. Location was good for sightseeing. Probably would not stay here again.