Millennium Gloucester Hotel London Kensington

Good hotel with wonderful, helpful staff. Clean and great location.

I spent one night here to have dinner in London before heading back to the States. The hotel is spacious with lots of light. My room was large, especially by UK standards, with a large comfortable bed and great t.v. I was upgraded to a Club Lounge room and got the plus of free breakfast, internet etc. The location is very convenient, on the District, Circle and Picadilly tube lines with the Tube station right across the street. For 5 pounds you can take the Tube to Heathrow in just 45 minutes. It's a short walk to the V and A and Natural History museums. All and all very convenient and comfortable.

Good neighborhood, large room (by London standards), good bathtub/shower and clean/good housekeeping. Large towels, ok toiletries, good selection of TV channels, business center had 10 min of internet for 1 pound, pretty good, wierd "sign in at business center" to use fitness center. Mattress was disappointing, sagging in the middle. Not quiet (bring earplugs) but hey, it's London, not too many hotels we've stayed in were quiet; it was just traffic noise and some late nighters at street level. Could hear between rooms but other guests were quiet. Describes itself at "4 star hotel" but we'd give it more like 3 stars.

So for me this was my first time travelling to London and I only had 3 days before flying back to Canada. The purpose of my trip was business so I needed a hotel that's comfortable, has high speed internet, and several restaurants to eat at.Location wise, I need something close to the office so it wasn't a consideration at the time of booking, but the hotel is right on the subway/metro/tube line which is very convenient, and the location is ideal I think for both business and vacation travel.My biggest issues with the hotel is the cost - the price on [...]was actually quite nice - but the costs while staying at the hotel. Now, this could be my inexperience with London hotels, but, £20 per 24 hours for internet access is crazy. Buffet breakfast was £18, which is reasonable for what it was.The other BIG but is the cancellation policy - you can't cancel when booking through [...]. So, if you think you might need to cancel, get trip cancellation insurance. In my case, I arrived 1 day after I planned to arrive, and lost 1 night.The staff were very friendly while I was there, so no complaints from that.The room was clean and nice - later upgrade to the club room so I had a large room then originally booked. The club package includes internet, breakfast, and lounge access for £80/night, but there was a special to get it for half-off, so £40/night, or the price of internet and breakfast, so it definitely made sense.

Initial room was bad - no heat Appeared that hotel is being renovated real time Asked for & received a room change Great experience from there on out Staff was superior / exceptional Location is exceptional (e.g. Near Underground, variety of great local restaurants, supermarket close by, etc)

WE were stuck in London during the December snows, and our original hotel wanted to double our room rates. We found the Millenium at 80 pounds with breakfast, and what a delight! Lovely period reception, nice beds adn rooms, a good bar - the only down side was a RIDICULOUS 20 pound charge for wireless! Otherwise the location in South Kensington is good, a bit out of the way, but near enough to great shopping and restaurants.

Great hotel. Many restaurants and even a casino in the hotel. Clean, luxurious and very prestigious with an incredible price. I will be staying at this hotel the next time I fly to London

We arrived in London around 9:30pm. After renting a car with a GPS we easily arrived at the Holiday Inn - Heathrow. We had no trouble checking in. We were greeted with a smile and everyone was very professional. The room was small, but clean. Beds were comfortable. Nice shower with shampoo & shower gel provided in the shower. We were a little concerned about noise because the hotel was right off the motorway. Noise was not an issue. The windows have double-paned glass which blocked the noise sufficiently.

This was our first trip to London and we were very happy with the hotel's location and service from the concierge, the reception desk, and the bell desk. Everyone was very, very friendly. We arrived prior to check in but our room, twin beds for my daughter and myself as requested, was ready and we were able to quickly check-in, drop our luggage and head out to see the sites. The room was larger than anticipated from seeing photos of other London hotels and very quiet. We did not spend very much time in the room, but it did suffer from lack of lighting: the two lamps provided were insufficient for much beyond reading in bed and working with a dim light on the desk. The beds, however, were comfortable and the room was clean and kept clean by the staff. The bathroom was large, had lots of hot water, and it was, unlike the room, very well lit. We had the hotel breakfast-discounted if you buy vouchers from the desk-the first morning and it was convenient but expensive and pretty terrible. There are better spots in the neighborhood, just make sure you don't miss the posted hours; everyone seems to start cleaning up early. We met family at the pleasant hotel bar which was spacious with lots of comfortable seating. The Best is the Location! Just minutes from the Gloucester Station for the tube and a short walk to Gloucester Road for a number of good restaurants. We did a lot of walking at night and, as two women, felt very safe. You can choose to struggle with luggage onto and off the tube, but we decided to take the Heathrow Express right from the airport to Paddington Station and then a short 5 pound taxi ride to the hotel. It was well worth the money! All in all, if you are coming to London to see the sites, this is a great place to stay. It was more than I wanted to pay, but I am glad I did: it was well worth the extra money to have extra time for site-seeing rather than spending precious time on the train or the tube .

After our flight from JFK, Heathrow Connection and a cab ride from Paddington, we were welcomed by our friendly, informative front-desk guy. Our club level room, which comes with continental breakfast and evening drinks and appetizers, was clean, well-appointed and roomy by London standards. Every staff member was courteous and always had time for us. The hotel itself is large and centrally located. The Gloucester tube is across the street, a Waitrose supermarket and Boots is steps away with a very busy Tesco across the street. Even a Starbucks, KFC and Burger King are right there if you're so inclined. The bar staff even accomodated by American craving for ice by giving me a large plastic bag of the stuff when I went upstairs to my room each night. Definitely coming back again!!!