London Marriott Hotel Kensington

We stayed at this hotel for our London vacation. We were completely unfamiliar to the area, and knew nothing about Kensington. We were hesitant to stay here at first because it was seemingly so far from downtown London, but when we arrived we were so glad that we made this choice. The staff was friendly and helfpul, and there is an amazing coffee shop downstairs in the lobby. The best part is the location. Kensington is a great city, full of great cafes and nightlife, but not so much so that it prevents you from getting a good night's sleep. The only reason we ranked the food options as a 3 is because it is quite expensive to eat in the hotel, but the food there is good! We recommend getting your breakfast out though. There are many choices right around the corner.

The hotel does not look like a typical Marriott hotel. The lobby is small, the corridor is small and the room is small. However, the hotel is clean and quiet.

I was nickeled and dimed by the hotel at every opportunity. The hotel denied my B&B package booked through [...] and insisted that my stay do not include breakfast. They wanted to charge me for the minibar while we used it to store the OJ we bought from the market. The people at the front desk were rude and the [...]

Very spacious and clean room. Very polite staff. The breakfast buffet was very nice and offered alot of options.

Very nice hotel with great staff. The pre-paid breakfast was spectacular. Service was all around good.

The room was very nice and generously sized compared to other European hotels I have stayed in. The location is very convenient to underground and taxi transportation. The staff was very helpful with questions. There was a problem with the air-conditioning system but the hotel accomodated with fans and COLD water. There is an ice machine on the floor which I appreciated greatly. Breakfast in the restaurant had a wide selection of items, but I thought the price was a bit high.

Went for a short weekend (Friday to Sunday). Found service outstanding; food good (room service and at restaurant). Great location. Would stay again next time I am in London.

THe Marriott Kensington was in a good location, not in the center of tourists spots but in a nice quiet neighborhood. There were several nice, reasonably priced restaurants within walking distance. The tube was a short walk. The rooms were very comfortable and the breakfast buffet was very good. Nice for family and business.

Your basic Marriott at a reasonable price. Marriott Bed was the main draw and it didn't let me down. Location close to Underground and in a pleasant area. Staff lacked personality and warmth but was functional. Major gripe is that the card attached to the room phone suggested using an outside service for international calls. This service turned out to be 300% higher per minute charge than what I experienced at other hotels in the UK (admittedly, the rest were not in London, but 300%?). This was not a Marriott service, but I trusted their advice. I will hold them accountable by not choosing their hotels for my several business trips.