Gran Via

The Good: - Its in a great location, within walking distance of a lot of museums and in the heart of a great shopping district downtown. - WiFi in the hotel room is free - Has an incredible pool on the rooftop, which is great if you're traveling during the summer. - Staff speaks several languages, including English - The Corner rooms have an incredible view of the plaza below, and the rooms themselves are beautiful. The Bad: - If you find a really good deal on one of these rooms, be weary: Its likely that they're located in the "classic" section of the hotel, which you should stay away from. The difference between the classic and modern section of the hotel is night and day, and its not worth paying much for. They're doing construction on the classic section as well, so there is a bit of noise. - We upgraded from a classic room to a corner room, which was absolutely beautiful and luxurious. It had an incredible shower with tons of gadgets and different colored lights... but no bathtub! I was looking to soak for a while, and was disappointed when I found out that wasn't a possibility, after switching rooms. - The staff isn't incredibly friendly, but I can't say they weren't accommodating anyway. - THE HOTEL PARKING LOT is EXPENSIVE. We paid 30 Euros to park there for ONE DAY (and night). Don't be fooled into thinking that the parking is included or at least discounted with your hotel stay. You pay for it, 100%! - No Coffee Maker or Iron in the rooms (though an iron and ironing board can be delivered to your room at no charge).

Was thoroughly pleased with the overall experience and the location was perfect and in walking distance of all major monuments and sightseeing musts. The housekeeping walked in on me a couple of times disregarding the "Do Not Disturb" and I was disappointed that pool had yet to open even though the average temperature the 5 days I was there was 86-90 degrees.

Pros: Friendly check-in, spacious, clean room with modern amenities, central location, complimentary wi-fi. Cons: no fitness room, expensive optional breakfast (but cheaper options abound nearby)

Super Lage! nettes Personal, Frühstück sehr gut!, Zimmer sauber und schön eingerichtet

The Tryp Gran Via is a great choice in Madrid. It is located steps from the Gran Via Metro stop, close to tons of shops, restaurants and major attractions in central Madrid. It is also easily accessible from the airport via the Madrid Metro. The staff here was incredibly friendly and helpful, providing me great information on activities taking place while I was there. The room is very nice, it has the basic needs (bed, safe, flat screen TV-mostly Spanish channels, comfortable size bathroom). My only complaint is that you can easily hear what's going on outside, the walls are paper thin.

This is a great hotel, fantastic buffet breakfast everyday at low prices. Clean rooms and a wonderful very large all marble bathroom. The central location of the hotel right on the Gran Via in the center of town makes it a great value, I highly recommend it and would stay there again without hesitation.

Bien situé donc au calme pas de critiques à faire,la chambre était faite correctement. Toutefois un regret la chambre était un peu petite.

Hôtel de bon standing situé près de Gran Via avec bons nombres d'endroits sympas à proximité.

The hotel overall was great. Two of the reception staff females sadly lacked friendliness. One never smiles at all and treats a person in a very cold way. Housekeeping was very friendly and helpful. Porters downstairs were friendly and great in assisting with luggage and information. Breakfast was value for money. Would I return? Yes - hopefully some of the reception staff would have moved on by then.

We were in Spain for three nights and could have not been in a better place!!! The hotel was with in very short walking distance from several metro stops (which is how we got ever where in Madrid.. Defiantly the way to go). The staff was helpfully when we needed any type of help. We never ventured into the dinning area because we found lots of GREAT restaurants & cafe's (again all with in just a shot walk), so we chose to do the local route. The room was cozy and very well kept, the bathroom was clean and of good size ( I only mention this because that was not the case in other countries). The commute from the airport was very easy, again we took the metro and for our return we had to take a bur that ran 24 hours (early flight) but again it was about a 10 minute walk. Thruout the trip we kept noticing how clean the city was.... during that early morning walk we saw why, streets, sidewalks, plazas, and several other public areas all were getting powerwashed. I will deffinanly recommend this hotel to anyone wanting a good central location, easy to get to, easy to travel within the city from, safe, and clean. If I should ever make my way back this is where I would stay with out a doubt!

very helpful staff,great size room and bathroom...cleaned to a high standard every day...metro from the airport right outside hotel. Situated within easy walking distance to many of the main tourist attractions

Awesome! Great location, beautiful hotel and service

Great Hotel on the main drag in Madrid. There are metro stations 100m either way on the Gran via street from the hotel and taxis are about 30 Euro to/from airport. One of the hotel staff was fantastic and very helpful, the others a bit grumpy and bored- so its a bit pot luck on that front! The rooftop lounge and balcony gives a stunning view of Madrid. Metro multi trip passes cost about 1 Euro per trip anywhere in metro network. The fast train leaves from Atocha renfre (not Atocha) and takes 30min to Toledo every hour. Watch out for pickpockets (my friend was bumped into and found his wallet was missing- chased after guy and got it back minus some notes though!!!).

getting to the hotel was a nightmare. we didn't have any knowledge of a bike race which shut down all streets to the hotel. i would take their shuttle bus to the hotel next time instead of picking up a car at the airport.

The service is poor, but the room is good.

Don't be misled by the unpromising entrance to this hotel, on a transitional section of the busy Gran Via. The doorway and entrance hall look more like those of a student rooming house: but this is a chic, comfortable, beautifully restored urban treasure. The rooms are well-appointed and tastefully furnished with hip minimalism, the bathrooms ditto; the charming roof garden and pleasant ground-floor lounge and restaurant are pluses. I loved it and would definitely come back.

This hotel is in a good, central location in Madrid, although parking is a fair distance away. We had difficulty even finding space to park to unload our luggages as the space directly across from the hotel entrance is reserved only for loading cargo (and there were trucks waiting there all the time!). Our room was for four people, yet when the two bunk beds were down, there was simply no space left to move around the room. Great shower, but again all the bathroom walls are frosted glass, so there is limited privacy.

Les plus: Hotel très bien placé, proche (à pied) des sites intéressants de Madrid. Les moins: Le personnel de reception n'était pas très sympa et ne connaisait pas bien la zone. La chambre était propre mais ne sentait pas bon.

This hotel could not be better situated in Madrid. All of the sights you want to see are within reasonable walking distance. It is tucked away around a corner which means it is quiet at night for a good night's sleep. The room itself is modern/utilitarian, and comes equipped with a laptop so you have internet access. The mattresses are firm enough, but there isn't a lot of room to move around. There is a desk and chair, but no place to just sit and relax. We didn't partake of the restaurant, so I don't know how it is. Under our Orbitz booking, we were supposed to get a bottle of wine, but didn't. And be careful when you shower because it's nearly impossible not to have the bathroom floor get soaked.

Great location, less than a minute walk to the metro stop (Plaza St Domingo) and very close to the Grand Via which has lots of shops. The room was a good size when considering the size of hotel bedrooms in most European cites. Excellent bathroom and shower. The staff are friendly and courteous and I arrived at 10 am and they allowed me to check in early. The only draw-back was the footpath outside the hotel was being rebuilt and therefore there was a lot of noise from 7am-6 pm. The breakfast at the hotel was a little pricey (12 Euros) but was very nice, lots of fresh fruit and a good variety. Overall it was good value for money and I would stay there again.

Very nice location and a reasonably good staff at the hotel. We were traveling with one handicapped person and her room was excellent for the wheelchair, which is not very common in Madrid in this price range. The administrator, Estefania Clemente, was very prompt at retuning several e-mails before the trip. Overal, we were very satisfied

Very nice location and a reasonably good staff at the hotel. We were traveling with one handicapped person and her room was excellent for the wheelchair, which is not very common in Madrid in this price range. The administrator, EStefania Clemente, was very prompt at retuning several e-mails before the trip. Overal, we were very satisfied

This hotel is perfectly situated in the city. The rooms are small but that is Europe. Enjoy your stay here!

Very close to shops and the metro, as matter of fact right out of metro station. very convenient. walking distance to theaters, shops, restaurants. Busy area, lot of things to see.

Maria Elena Palace was in the perfect location for sightseeing and central to most things in Madrid.Just a few minutes walk to the Metro, Sol or Sevilla stations.While giving good value for money (we had breakfast buffet included in the price) the bar prices were extortionate being charged 7.90 euros for a small glass of wine & 10.00 euros for a gin & tonic.The room was large, spacious and very comfortable and serviced daily. It was a bit noisy as we were at the front but I guess it would be quieter if you were towards the back of the hotel.The room had a safe which we were not charged for and also a mini bar which again was very expensive so we didn't use it.Overall a very enjoyable stay and we would visit again.

Really clean room. Front desk staff friendly and accommodating! Restaurant staff however really rude. Hotel is 1 block from major shopping!

Friendly stuff, everithyng is around and much more

Rooms and corridors are ample, silent, comfortable and therfore restful. Personel is just ok, too grumpy at times.

Great loction at the center of Madrid. Sol metro gets you everywhere. Within walking distance of many neat places such as Plaza Mayor, Plaza Sol, Palacio Real and Tourist hop on hop off bus. Only negative where the small hard pillows

I overnighted in transit and this hotel was perfect: 30 mins from the airport by Metro, then a very short walk. The single room was spacious, well appointed, comfortable and modern. Tucked away in a corner, it was quiet, even with the window open. I skipped breakfast so I can't comment on that but I would definitely stay here again!

L'hôtel était vraiment bien situé, seulement le hall d'accueil de l'hôtel était minuscule et la chambre sans plus, même si le ménage était toujours bien fait. Petit déj continental qui relève le niveau. La vue de la la terrasse était aussi au top. Je recommande comme même!

por avería en sus instalaciones, se nos propuso cambio al Hotel Velazquez de la misma cadena, con la mejora en la categoria de la habitación. Hasta aqui, todo muy bien, pero en el hotel Velazquez, nos sustrageron del mini bar una medicina que supuso adelantar el regreso a casa.

fair - too loud for the first night because it's halloween, people screaming and yelling on the street and we can't close the window, no air conditioner.

De kamer was kleiner dan verwacht. De foto's op het internet waren niet conform de werkelijkheid. De foto's zagen er luxer uit. Het was ook erg benauwd op de kamer. Het raam af en toe opengezet maar dan je weer last van het lawaai buiten. De gordijnen waren niet schoon en de kamers zijn erg gehorig. Je kon de mensen horen praten in de kamer ernaast en ook als de wc werd doorgespoeld. Wij vonden het wel erg prettig dat wij iedere dag schone handdoeken en lakens kregen. Personeel was vriendelijk.

We were amazed to be reccomended to this hotel and wondered why. There was no service what so ever and inspite of the reception being a down a flight of stairs, there was no porter to help with the baggage. The rooms were small, hot and noisy. They refused to switch on the airconditioning even though temperature was 31 deg C. The reception staff were unhelpful at all times. The breakfasts were poor and staff surly. We were a part of an international delegation with the invite from Spanish Government. I would not reccomend this hotel to anyone.

The Tryp Rex in downtown Madrid was a comfortable, economy type hotel. The rooms are somewhat small, but well furnished and comfortable. There were 2 beds, a desk, a chair, and the bathroom was adequately large with shower and bathtub.Wate pressure was good on the 7th floor.The room had a small balcony from where you cansee the masses of people walking up and down the Gran Via.The room was rather noisy because it faced the street.The room had nice closet, a well stocked minibar and a safe box in the closet. The elevators are tiny and very slow. One elevator accommodates 2 people and the other only 3.The staff was helpful and efficient. The room and hotel were clean.The maid service was good. The towells get refresh twice daily and the beds are turned downd in the evening. This is a good value for your money hotel.

Arrivés dans un hôtel en plein centre de Madrid, des employés très accueillants et de très jolies chambres. Les salariés du bar nous ont régalés de tapas à chaque tournée d apéro. On a vraiment passe un séjour très sympathique! Y aller les yeux fermés.

Location great!!! Staff was amazing, they helped up with activities, reservations speak excellent English. Great experience. No complaints at all.

Free wifi, great location, no frills, typical European style/size hotel/room.

Ottima posizione ma camera troppo piccola per due persone e un soggiorno di 4 giorni. Bagno veramente troppo piccolo. Da consigliare solo per i puffi. Unica nota positiva oltre alla posizione la convenzione con sconto del 20% per il parcheggio pubblico vicino all'hotel.

Great location!!! Rooms were small --but that's Spain! Staff is friendly. Place was clean. Would stay there again!

J'appellerais ça l'hôtel design du pauvre. Je pense qu'il faudrait enfermer l'architecte qui a conçu un truc pareil. En voyant les images on s'attend à quelque chose de bien. En réalité, tout a super mal vieilli. C'est sombre, les chambres sont petites, la porte de la salle de bain (en verre) ne ferme pas. Dans notre chambre (pour 3 ou 4), on avait vu sur le WC depuis le lit (super pour l'intimité) !

Totally satisfactory. Perhaps wouldn't give it quite the same glowing review that I've read other people give (it's a 3* place after all), but it's got all the basic stuff you need and is definitely in a great location. Free internet in the foyer was appreciated too.

hotel agréable, en plein centre et surtout proche de tous les lieux à visiter à Madrid

Awesome location for tourist destinations and nightlife. The hotel was very clean and nice. Wifi was a little bit slow, but the amenities were otherwise nice. The only complaint I have about the hotel was the bathroom. It was a huge (by European standards) bathroom, but the door was glass and did not shut all the way. This limits privacy a bit. Otherwise, the hotel was wonderful and I would recommend it to anyone.

Tres bon emplacement pour visite a pied des principaux quartiers de Madrid mais chambre un peu bruyante si elle donne sur Gran Via Le "High Tech" qui est le point commun de tous les Petits Palaces se degrade assez vite si la maintenance ne suit pas.

Very convenient location with balcony looking out over a rather nice tree-lined plaza one block from Puerta del Sol. Easily accessible via metro to/from the airport and within walking distance of all major tourist attractions. We had one room with a balcony (good view, but louder)and one interior room (no view, but quieter) for the weekend. Rooms were clean and the A/C worked great. The in-room safe and computer with wifi were very handy. The staff was friendly and helpful.

The attic room was small.

The hotel is just off Gran Via, a very popular tourist street, with lots of restaurants and shops. Be aware, however, that just a block off is a red-light district (you might want to choose another location if you're bringing kids with you). The hotel rooms are clean, modern, and well equipped. I'd stay here again.

Decent hotel in the location of Madrid that we wanted. Rooms were clean and quiet - everything worked as it was supposed to. Nothing special, but nothing bad either.