Castellana

Although the least expensive hotel that I stayed at during my 2 week vacation in Spain I liked it the best. Two problems only. Air conditioning was terrible as it was between seasons and it became warm unexpectantly. Also, room faced a courtyard where work was being done and since window had to be opened it was noisy. Otherwise the hotel was comfortable and staff was great and accomodating. Metro stop wasn't far but had to walk down a long street in order to cross. Would have been much easier if able to cross near hotel.

No disponen de parking en el mismo edificio (personal del hotel se encarga de llevar y traer el coche). El estado de conservacion deja un poco que desear; hay ventanas que cierran con rendijas, jambas de puertas deterioradas y tapicerias sucias. Los sanitarios, griferias y mecanismos electricos han sido rescatados de la anterior etapa del hotel.

Great location since it is close to two metro stops and away from the hussle of the inner city. Yet there aren't any good options for food and drinks. It is a great place to settle for the night! Great breakfast if you pre buy it! Staff was a bit matter of fact but manager was excellent in solving issues

Hacía mucho calor y el aire acondicionado funcionaba mal porque era solo aire. No funcionaba la maquina para hacer las llaves y tuvieron que acompañarnos para abrir la habitación, pocos después se solucionó.

It is the perfect hotel if you are attending a conference. If you want to play tourist, bear in mind that it i really far away. There is a metro station close, but it takes more than 30 minutes to reach the city center.

Buena relación calidad-precio. Aun así a pesar de solicitar, tanto en el momento de la reserva como a la llegada, una habitación con cama de matrimonio, nos la dieron con dos camas sin ningún comentario o excusa después de haber dicho que podrian conseguirla.

The hotel was just fine (clean, typical amenities) for our short stay. My two complaints, however, are that they did not have a double bed for us at check-in, so we had to stay in a room with twin beds, and the room above us was quite noisy which kept us awake. Still, despite those two issues, the hotel was good for the price.

Friendly staff especially concierge service. Made Madrid one of my favorite cities to visit.

Hotel was beautiful. Bed was unbelievable. Would be nice if the had a indoor pool/jacuzzi or sauna. Restaurnt in hotel was very expensive but the food was excellent! Right near metro. In residential area.

This hotel was undoubtedly the nicest hotel I have ever stayed at. It is a Michelin rated hotel and that is very apparent in the impeccable service and great attention to detail. The hotel staff were extremely nice and helpful and seemed to actually enjoy their job. Our maid was precious--she was an adorable short lady that could have been my second mother. The room was luxurious and clean. My favorite part was the bedet :-P. I only wish that there had been a bigger fridge and a less expensive breakfast buffet. The food was delicious--some of the best I ate

朝食は、素晴らしい分、お値段も30ユーロとちょっと高めでした。 も少し、安ければ、毎日利用したいところ。 立地としては、地下鉄が近くで便利ですが、ホテル周辺にちょっとしたスーパー的なものがあるといいなと思いました。 スタッフの対応もとってもよく、さすが5つ星でした！ お値段は、リーズナブルだと思います。

La piscine et le spa ne sont accessibles qu'à condition de payer 20€ pour un bonnet et des sandales, ce qui n'est nullement précisé dans le descriptif.

Very nice hotel and spa: Great location for business (less for leisure) wifi worked perfectly and reception helped me nicely with a few prints: Great buffet for breakfast: Overall very good

Holiday Inn Madrid has an excellent location. A block away you will find El Corte de Ingles, a huge department store which acts as a Mall with high end department stores i.e. Louis Vitton, Chanel, Prada. Also has a gourmet store, grocery store, bookstore and basement bargains! Loved the location, easy access to the bus and metro stops. The hotel itself has a friendly staff, restaurant and internet services are available. Would stay there again! (Starbucks in front with free WiFi!)

Closer to the metro. Given the hotel rooms (two) when we reached around 8:00 AM. Very friendly and helpful staff.

Great location. It is minutes away from Metro Station (line 4: Alfonso Xiii). It is very convenient if you arrive at the airport, you can just take Metro line 8, then transfer to line 4. The room was very clean. The staff was okay. It was confusing at the beginning to find my room because signs were not very clear. Price was not bad. I paid US $180 for two nights, tax included. However, internet speed was extremely slow and unstable for both in-room wifi and the computer station at the lobby.

calme bien placé à coté d' un station de metro. trés bon petit-dejeuné.

Se deja ver facil que fué un buén hotel en su día pero, pero no han renovado sus instalaciones desde sabe dios cuando, limpio pero muy viejo, lo mejor la ubicación y el precio es relativamente barato.

I felt this hotel was just a simple hotel. There were no available Internet PC. However location is very good to Real Madrid's Stadium. We can go there by walking for about 10 min. It took about 5..10 minutes from Metoro station "Nuevo Ministerious" by taxi.

Buena ubicación y servicio correcto. Los apartamentos son amplios y cómodos. Algo a mejorar es la moqueta de algún apartamento que está algo gastada ya. Hay apartamentos para fumadores, pero son mucho mejores los para no fumadores que están totalmente reformados

Clean place. Decent pool on the roof, could maybe use a little more care.. but it was at the end of the season. Appartments are pretty big actually, with a full kitchen! Its right near the stadium, so good if you want to hit a futbol game, and also the metro stations which take you all around Madrid. I would recommend.

The service was excellent and the staff very friendly. Although the hotel is not close to Puerta del Sol, Retiro or Plaza Mayor, you can access these areas from the metro or taxi, both of which are easy to pick up from the front door. I would recommend this hotel to anyone looking to enjoy Madrid.

Nous avons passé 4 nuits mi mai 2009. Les "+" : Bien situé (metro et bus à proximité), au calme, propre, SdB agréable, Personnel attentif. Les "-" : Refus de nous servir un repas du soir dans l'espace restaurant (les tables étaient pourtant dressées...) sauf au bar... ce que nous n'avons pas compris ni apprécié. Chambre un peu exigüe. PdJ assez onéreux (16€ HT) mais abondant.

good hotel if you find a good offer.outside the center but close to metro.friendly staff

Las recepcionistas muy simpaticas y educadas, muy bonito, buenas instalaciones, el baño precioso, a pocos minutos de la parada del metro y del bernabeu

Very good hotel room and service , next to the stadium and free internet

En la categoría Instalaciones, hay una pequeña barra de bar que es poco confortable y con sillones y mesas que coinciden con la entrada para los clientes. Lo mejor, el sitio, el personal y la limpieza y categoría de la instalación.

This is a good hotel, with decently-sized and modern-style-decorated rooms. Starting with the biggest negative: There is no internet in the rooms. I bought a card for 24-hour WiFi offered by Telefonica. It never worked. I had to go down to the lobby, where the WiFi connection was excellent, but that is a big problem for a business hotel like this one. On the positive side, the staff are helpful (even if sometimes speaking in English can be a challenge), and the items in the mini-bar are free.

Salle de petit déjeuner trop petite... quand elle est pleine il faut aller ailleurs pour prendre son petit déjeuner ou attendre 20 minutes! A signaler hôtel sans bruit ce qui est rare à Madrid.

Accueil chaleureux par un Monsieur qui nous a indiqué la proximité de l'aéroport... Appartement propre et fonctionnel...avec tout le necessaire pour se reposer... MERCI

J'ai été très déçue de cette hôtel pas de chauffage individuelle dans l'appartement c'était inconfortable, la télé ne fonctionnait que sur une chaîne mais le pire est le bruit jamais vue cela dans un hôtel ont entant tout le jour comme la nuit à 2 heures du matin un groupe de 4 personnes ont fait du tapage qui à durez près de 30 minutes sans que le personnel intervienne et se dans le hall d'entré je ne recommande vraiment pas cette hôtel plus que mauvais un désastre .

The hotel was easy to find because it is located 10 minutes walk from the ALSA bus station (Estación de Autobuses de Avenida de América) and 5 minutes walk from the Metro stop (Cruz del Rayo). The Metro ride to and from the airport is about 25 minutes. The outer door of the hotel is locked at all times with a buzz-in system. The room doors have turnkey entry. There are bolt locks which only seem to lock from the outside, but there is a chain on the inside. The bathroom is adequate. The kitchen is small, but it has all you need: mini-fridge, double stove, pots, pans, plates, and cutlery. Even little amenities like an ice tray and towel hook are included. My particular bedroom contained three twin beds, a futon, and a huge closet. There is locked storage within each room. The television has only one channel, a music station called "Kiss." The windows open if you like fresh air, or you can air condition the room instead. The staff at the front desk were friendly and helpful. They have several brochures, including a map of the Metro stops, but strangely not a map of the city. I spoke to them in Spanish, so I do not know how fluent they are in English or other languages. The hotel is located a block from an internet cafe, and walking distance from a few cafes, restaurants, bars, and supermarkets. There was also a little park nearby, and a few museums. It is not very close to the city center (about a 20 minute Metro ride to the Sol station), but this makes the hotel quieter, safer, and cheaper. Overall I was impressed but not blown away.

Un muy buen apart y para mi gusto muy bien ubicado dentro de la ciudad con facil acceso al metro. El precio del parking un poco alto e informado sin iva...¿...?

Muy bien ubicado, recomendable.

The hotel was clean,secure and accomadating. It was especially nice to have English spoken. Liked being near the metro.

Very nice apartment hotel with a friendly and polite staff situated in a residential area with many local bars and restaurants, still a working distance from center. Well equipped kitchen and many shops in the area.