Santa Maria Novella

Really good location, standard continental breakfast. Upgraded to superior room but view was of residential apartments. The restaurant next door was very good and the prices very reasonable.

The location was terrific. It was very close to the train station, just as described. It was very close to the market which made it fun. The room had old world charm while being very comfortable. The staff was helpful with directions, maps, and changing money. The breakfast was excellent. My only complaint is that I thought internet access was available free, however, in order to use their guest computer in the lobby, I would have had to purchase a computer card for 6 euros. (On principle alone, I did not.) Other than that, it was a great hotel and I loved Florence!

Overall, I should say that I had a good stay at this place. First of all, it is located about 3-5 minutes from Florence's train station. This was very convenient to me as I traveled between cities by train. So, arriving from Venice or leaving for Pisa the following day and Rome the day after (quite early in the morning) was not at all issue. I could easily walk from the station despite having 2 travel bags with wheels. However, such close proximity to the station and its location on a fairly busy street could be an issue at night sometimes, as you may hear a lot of noise from the street compromising on your sleep. It does get quieter later at night and remains so until early morning. The most important reason as to why I gave lesser points on amenities and room comfort is because the sound-proofing in the facility is poor. I could literally hear every word that was spoken in my neighbor's room (not that I intended it) and as they were awake after I had gone to bed, it was too much of a hindrance for me, as I could not go to sleep for quite some time. The second drawback is that there was a constant malodor prevailing in the bathroom despite the bathroom being clean. I am not sure if it was because of a common ventilator duct traversing the floors above and below. The shower area is quite small. I am an average person and for someone who is big, this could definitely be an issue. If you drop your soap, you could find it very difficult to pick it up from the floor. However, these were not major issues to me on the whole. My bed was comfortable. The room was clean. Mine had a balcony attached to it with a table and few chairs. I could sit on the balcony late in the evening and relax. This would be great if you traveled as a couple. There is a restaurant/pizzeria right across the street (Trattoria, I believe) with very affordable prices and does not charge for COVER (this is a common concept when you dine in Italy, more so in Venice). This could be convenient when you return in the evening tired from sight-seeing. Or you could order food for take-out and have it with your partner on the balcony! Staff was very friendly and helpful. They were always happy to provide useful suggestions and directions. My room was tidied every day and it could not have been kept better. The complimentary breakfast that they provide is extremely good. This came in handy as I was mostly seeing places. After a good breakfast, I could postpone my meal until early in the evening concentrating more on sight-seeing and worrying little about where or when I would eat next. If I needed, I could grab a quick bite and go on. For the price you pay for this hotel, I think this is definitely worth it. If I ever get back to Florence, I won't mind staying here again.

Located in the heart of the city. Friendly staff and old fashioned yet clean and comfortable rooms. Wifi connection in room has a minimal surcharge and parking in a garage only available after 3pm and has a fees. Overall, I think it is great for the price. Fantastic location. Close to tour buses and walkable distance to major attactions.

The hotel room was large though quite dated.It is about a 10 minute walk to the ponte vecchio.The breakfast is very ordinary.

It wasn't difficult to find the hotel due to its proximity to the arno. The staff was helpful in making museum reservations. The breakfast was nothing out of the ordinary, but enough to get you through the day. The room was dusty and the linen/comforter could have used another cleaning.

Great place to call home while visiting Florence...close to iconic locations, surrounded by innumerable cafes & restaurants and all within walking distance.

The location was great. 5-10 min walk from the train station and very close to a lot of the attractions. The bathroom was the only negative experience for me. There were body hair from the previous guests in the tub and on some of the towels. yuck.

Excellent location and friendly staffs. The rooms set up was great with all basic needs. Good breakfast. I would recommend this hotel to all my friends.

The location is good,close to the central station,but the room and facility is only worth 2 star instead of 4 star.noise of the air conditioner

Comfortable, friendly atmosphere. Rooms were nice size, services were prompt and well done. The front desk assisted us with reservations to museums and restaurants and were very gracious. The location is good, but requires some walking to the main attractions. Very close to train station. Hotel restaurant was very good. We would definitely stay there again.

Staff at reception was extremely friendly and helpful. Unfortunately, the room I was given was definitely not 4* level. Equipments including the bathroom showed their age (20+ yrs) and street noise was a nuisance due to lack of modern glazing on the window.

Had a fantastic room for family of four. 2 full baths very large room more like a separate apartment by itself very quiet and elegant. Perfect location close to everything. our best part of our vacation was the room. This is the only room in the hotel as described so choose wisely .

Extremely friendly and helpful staff. My room was small, but I was a single person and so it made sense--still it was comfortable, furnished charmingly, and with a great bathroom. The breakfasts are abundant. The walk to the main area for attractions is about 15 minutes, but I really liked being a bit away from all the bustle and walking along the river to the main area or strolling through the charming streets, with great shopping along the way. A wonderful haven in a spectacular city and I highly recommend it.

I'd stay here again - good location, helpful staff.

Hotel was very clean and very comfortable, but is a bit out of the way from the town center (1-2 miles) where all of the action takes place. It is nice and quiet, but not extremely close to dining/nightlife options. Very close to tram station is a plus when arriving via train. If the distance from town center doesn't bother you, I'd highly recommend the hotel. Free wi-fi in lobby is nice, but was painfully slow. Florence is an amazing city and this hotel did not disappoint me.

a 50 mt dalla riva dell' Arno, a 400 mt da Ponte Vecchio.

This was a quality small hotel. Two brothers shared time at the front desk and were very helpful to the American traveler. Our room was clean and comfortable. We were a very short and lovely walk to the main attractions of Florence. It exceeded out expectations.

The De Rose Palace Hotel was lovely to stay in, approx a 15 min walk to the city centre along the river. We chose to walk from the railway station when we should perhaps have taken a taxi - the streets aren't clearly marked and what should have taken us about 10 minutes took almost an hour and half as we turned slightly before we should have and misunderstood directions from the soldiers at the american embassy (it's only 30 seconds from here!) The room was clean although the bathroom, whilst being a decent size, had very fine mould over all the walls which also gave a slight musty smell. Breakfast was good, typical european, cold meats, cheese, cereal, yoghurt, croissants - americano coffee was NOT nice! should have stuck to the cappucino!

La ns stanza era piccola, poco confortevole e con uno sgradevoe odore da fogna. Arredo modesto e illuminazione scarsa. Fortunatamente la prima colazione era di buon livello. Mauro e Paola

Internet didn't work and nobody could help me with it and you had to hand in the key into front office staff everytime you left the hotel other I think they should change to electronic keys. Other than that nice big room, staff all very friendly.

2010年２月にツインを女性２名で１泊利用。清潔で感じの良いホテルです。部屋のインテリア、アメニティ、朝食のホットメニューなどお値段以上の価値があります。駅から近いので便利ですが、治安がどうかしらと初めは心配しました。フィレンツェは治安が良いので心配ありませんでした。レセプションの方がとても親切で、女性や外国語に不安な方に最適なホテルです。

An excellent location, particularly to train station. Rooms are quite comfortable, clean and spacious. Service is excellent and staff are honest and very helpful.

Hotel had very hard & thin pillows! They also dont replace shampoo & soap. We couldnt sleep very well. But reception was excellent in their service & recommendations & it was a cute hotel, in a good location.

The staff was English speaking, cordial, and very helpful. The included breakfast had variety and was very good. The room was average in size, but clean and comfortable. The hotel has a good location within a short walk of the train station, restaurants, shopping, and museums.

It doesn't look like much from the outside, but once inside it is a grand old hotel. Its a little past its prime but clean and comfortable. Staff is friendly and helpful. The included breakfast buffet is excellent. The location is great. Walking distance to the river, consulate, train station and car rentals. I would stay there again if in Florence. There is a very nice local restaurant across the street.

We were very glad we chose this hotel. The desk staff was very courteous and helpful. Our room was clean, comfortable and nicely decorated and was very spacious for a European room. The bathroom was also roomy and modern with big,soft towels. My only complaint about the room is that the mattress was very hard but this seems to be the norm in Italy. I guess they just like extra firm mattresses. The complimentary breakfast was very good with plenty of food choices including fresh fruit, yogurt, cereal, cheeses and other "heartier" items. They also have a nice lobby area with comfy chairs and sofas for reading and relaxing. The Adriatico is located within walking distance of the train station. Close enough that you can walk it even when pulling a suitcase. It is centrally located to many of the "must see" sights in Florence with lots of restaurants and bars close by. It was a little noisy the first night since it was the night the street cleaners came through. Although the air conditioning was not running yet the weather in early May is still cool and we were very comfortable, we even needed a blanket at night. I highly recommend this hotel and if we ever get a chance to go to Florence again we'll stay at the Adriatico.

Very nice hotel. Room was very clean and comfortable. Front desk staff were extremely friendly and helpful - great customer service. Whenever we needed any travel help, museum tickets, etc., they cheerfully assisted us with it. I can't say enough good things about them. Breakfast buffet was excellent and the buffet staff was also excellent. These people know how to run a good hotel! Highly recommend!

We had a room with marble bathroom with all amenities. There was no arm-chairs for watching TV in the room. Breakfast is served in the hotel restorant with a reasonable variety of foods. There is a comfortable lounge down stairs with newspapers,one in the English language and a computer with free internet access.

地點方便, 有豐富的自助早餐.

地點方便, Buffet早餐吸引, 唯接待處其中一位女職員態度惡劣.

Very nicely located Hotel, justly rated as 4 stars, with all attention from staff and amenities at same level. Overall experiencwe was very positive

The hotel is a five minute walk from the Florence train station. The room was beautiful with a small balcony and a full breakfast was included. It is only walking distance from the Duomo and Ufizzi Gallery. The hotel also provides free internet access and wi-fi for your electronic devices. Very helpful staff with excellent hotel recommendations. My husband and I truly enjoyed our stay and will stay there again.

Hotel beautiful, bed firm & comfortable, clean. The bathroom bit small for staying a week but nice. The room was quite nice, bit small but to be expected in Europe. Bar & restaurant expensive but lots of great choices within an easy walk. Easy walk to train/bus station for day excursions. Staff very pleasant and helpful. Easy walk to the museums & shopping. tip: be sure to check your bill and mini bar charges!

Restaurant quality was fair with an expensive price tag.

We were three persons in one room (with my son), and the room proved to be rather small. With a minimalistic decor, the room lacked personality. Otherwise, excellent breakfast, nice staff.

Hotel was in great location near the train station and downtown museums and attractions. Clean rooms and helpful staff. Most importantly, we accidentally left an iPod Touch behind in the room and the hotel staff not only found it, but arranged to have it sent back to us in the USA. Couldn't ask for more.

nice spacious modern room, best hotel room on our trip to europe, wish we stayed longer than 1 night

Surprise to us, we booked a triple room, but got a suite with a simple cooking facility. It is the cheapest hotel we booked with our 3 weeks holiday, over 8 hotels, but so far it's the best one we liked out of 6 hotels we have stayed.

The location of the hotel is excellent, the staff is friendly and courteous, our room was neat and clean and they had a very good complimentary continental breakfast.

The staff was friendly and helpful.

This hotel was a like a Victorian-decorated house. It was beautiful. Rooms had antique furniture, so not much counter space anywhere. Very helpful staff, carried our bags and showed us to our room. Very secure parking and they even let us leave the car the next day after check-out. Conveniently close to city center, easily within walking distance of museums and churches.

Hotel has a great location, just across the street from the river. Breakfast was good. There is a patio on the room with the best views of the city. Great place to watch a sunset. Rooms were clean, comfortable. Staff was very helpful and kind. Would stay there again on our next trip to Florence.

This hotel/residence was located conveniently to Florence attractions. The space was clean and neat. They provided a basket with crackers and jam. I would definitely recommend this place to anyone traveling to Florence

Leider sehr hellhörig. Wer glaubt das das nicht stört muß nur das Pech haben das über ihm jemand wohnt der früh um 5 hektisch aufsteht um seinen Flieger nicht zu verpassen. Schade für ein ansonsten fast perfektes Hotel was sich im Bereich der Innenausstattung optisch sehr angenehm von den plüschigen Palazzos abhebt. Nette Dachterrasse, gutes Frühstück (wer auch guten Kaffee will sollte ihn direkt beim Kellner bestellen, kostet nichts zusätzlich), gut 10 Minuten zu Fuß bis in die Innenstadt und 10 Minuten zum Bahnhof. WLAN für 24 Stunden 9 Euro, alkoholfreie Minibar im Preis enthalten. Taxi vom/zum Airport mit Gepäck für max. 25 Euro in 15-20 Minuten.

Great clean rooms and a good respite from the historical / touristy sites in the hear of Florence.