Barcelo Punta Cana - All Inclusive

We had a good vacation at this hotel...we received a room upgrade and that made a huge difference in rooms. Our daughter had a regular room and it was a bit small for her family. Over all the hotel is very nice and grounds well maintained. The staff is friendly and does their best to accomodate when you have an issue. We had a little trouble with hot water, but nothing major. The food at the buffet was completely adequate and lots of variety. The a-la-carte restaurants did very well at giving you an up-graded restaurant feeling....some of the food did not exactly meet our expectations, but then again..we are NOT at home....overall a very nice place to go. The weather left a little to be desired...not the hotels fault.....ocean was really wavy....be careful..my son had a bad incident in a wave and is still dealing with a badly injured neck. We did not have transfers from the airport to the hotel and that was a bit expensive, but interesting too.....I am satisfied with my holiday

I would never recommend to anyone this hotel in the future. Rooms are dirty, wet, ceilings were leaking at rainy days. Showers and toilets in the room were not working... The hotel staff refused to change the room. From the words of other guests they had the same troubles. Food was more or less good, but the restaurant has a smell of kitchen. Pool & beach towels were absent all the time. To get one sometimes it took more than 1 hour. There was no entertainment at all... Except 2-star casino. The staff was so unfriendly and lazy. Internet connection: in-room - only with a big luck and on a very low speed, at i-cafe - more or less good.

We spent few days in XMAS week with the family (teenagers). Hotel is nicely located near the beach. It is not too big like other hotels and distances between the rooms, pools, beach, lobby, and restaurant are all reasonable. The Trapeze activity was a great adventure that we vastly enjoyed. The evening’s entertainments were relatively professional and enjoyable. Rooms are typical hotel rooms. Bathroom was relatively large and comfortable. The main downsize of this resort is the food that was very basic and tasteless. Overall -- good value to the money if food is not your main interest

The hotel staff was so rude. They would not let us check in before the check in time so we had to wait 4 hours in the lobby for our room to get cleaned. The hotel staff have no idea what they are doing. Each one tells you something different. The food there was also horrible. The japanese rest. was really bad. so was their pizza place and their italian. Also, for each of the specialty restaurants, you need to make a reservation each in the morning that day as soon as you can otherwise there are no more reservations available and you get stuck eating the bad buffet food. The resort was actually beautiful, the hotel staff and their rules for the hotel just absolutely ruined our trip. I will never go back, esp to this hotel. Also, there is nothing to do outside the resort so the whole time you are stuck inside the hotel with the horrible service. trust me, do not go to this hotel! also, there were many bugs in our hotel room. our bathroom was also filthy. there were yellow stains all over the bathroom tub. DO NOT GO TO THIS HOTEL!

Overall resort is beautiful, nice location, wonderful beach and pools. Close to the beach. Staff is friendly, clean rooms, there is a lot of entertainment in the resort . The worst part is the food - low quality and cheap!

Best vacation i have ever had, this place is beautiful, stuff are friendly and funny. Majority of resort guests come from europe & south america. Food was delicious with free drinks. There was always something to do in resort area, plenty of activities.

The buffet food was terrible! only eggs were good.Staff at buffet would be very slow, forget to bring you silverware, water would come at the end of your meal.They need to improve the quality of staff and food. Their other special restaurants by reservation only was great!! All of their rooms have a mold musty smell, water leaks in most bahrooms, we had ants cralling all over our room, maid serice was average nothing to brag about.Speaking to other guests as we were there, complained about same issues as I have described above. The positive about this resort is the outside grounds, nicely arranged ex. pools, bars & beach views. Building maintenance is needed on their balconys,painting is needed on all of thier floors. Trying to excess the internet was terrible. Over all we would not stay there again. Too many issues.We have visited other & better resorts in Punta Cana. Good Luck!! P....

The Hotel was very nice, clean, roomy, and overall very nice. The Beach was beautiful, nice pools, good entertainment, and plenty to do. Cons: Food and drinks. All the drinks tasted pretty much the same. The buffet was not good, although there is a large variety of foods to choose from on the buffet. I found the food did not agree with me not to mention, I didn't think it was very tasty. I ate from the Pasta Bar daily. Most of the other restaurants require reservations-make sure you get those. The staff was nice overall, although not everyone speaks good English. If you know any Spanish at all, the staff appreciates you trying. The vacation was nice, but not somewhere I would go back to.

The Hotel was very nice, clean, roomy, and overall very nice. The Beach was beautiful, nice pools, good entertainment, and plenty to do. Cons: Food and drinks. All the drinks tasted pretty much the same. The buffet was not good, although there is a large variety of foods to choose from on the buffet. I found the food did not agree with me not to mention, I didn't think it was very tasty. I ate from the Pasta Bar daily. Most of the other restaurants require reservations-make sure you get those. The staff was nice overall, although not everyone speaks good English. If you know any Spanish at all, the staff appreciates you trying. The vacation was nice, but not somewhere I would go back to.

This hotel was a disaster from the start!! We got there after check in time and it still took over 30 minutes for our room to be ready! Staff was NOT helpful or friendly. When we finally got into our room, the bathroom was dirty, especially the bathtub!! Also the bathroom door had no handle, so when I went to use the bathroom, I got locked inside the bathroom for over 20 minutes! We had to call downstairs to the reception twice for someone to finally come up and get me out of the bathroom. When they came up to the room, they put a door handle on the door and said we were all set. I complained to the hotel manager, after filling out a report, and he simply said, "Well theres a door handle now, isnt there?" ARE YOU SERIOUS?! Not to mention it was my birthday and he did nothing to help the situation. Eventually we said we wanted our money back and we were leaving but he assured us we would be upgraded to premium status and an oceanview room. We were NOT moved into an oceanview room after waiting 2 hours for this room!!!!!!!!!!! The premium status included free wifi throughout the hotel, though it didnt work anywhere except an internet cafe. Food & drinks were disgusting!!! Staff was not friendly and barely spoke a word of english. All the beach chairs were broken on the beach and no servers came around with drinks. I would NEVER recommend this place to anyone. It was awful!! We ended up checking out a day after and booking the rest of our trip at the Hard Rock Hotel & Casino.