First Hotel Esplanaden Copenhagen

The location, breakfast, and front desk help couldn't be better, but the rooms were old and the elevator very jerky.

Entry to room 403 was unexpected, as I thought I had mistakenly walked into a cleaner's broom closet! The ladders and paint cans soon suggested some renovation was going on. The second room was about the same size with worn carpet, a wonky toilet seat, cracked basin and a shower area suitable for my 10 year old. Asking if this was the smallest room in the hotel (identifiable on the fire escape plan) I was told that it was an old hotel and all the rooms were small. Interestingly from a PR point of view, as I asked for another room, I was told that would not be a problem as there were not many people staying! My third room for the evening was actually quite pleasant with a view over Kastellet and had been renovated.

The hotel has a great location, within walking distance to the train station. Great park across the street for walking/running with the water front only a few blocks away. Staff was great! Only drawbacks were no ac in the room (not a big deal) and not having paid for breakfast with the room.

We were looking for an adequate hotel, nothing new, nothing expensive and nothing fancy. No pool, conference rooms, exercise rooms, etc. The location is excellent for starting a tour of Copenhagen...just across the street is a wonderful park, and Kastellet is genuinely worth strolling through. It's just a short walk to the mermaid statue, and if you just keep on walking west the sights get better. We walked to virtually all the sights in Copenhagen and felt it well within reason...even the Tivoli. The Hotel is quiet, clean, and the staff was particularly helpful. We were impressed with the view from our room. Probably the only negative thing worth noting is the elevator which probably needs an adjustment on the microswitches for stopping... the lurch is not an E ride...but it gets your attention. I suspect it will be addressed soon. All in all, I'd go back to this hotel.

The rooms are getting more expensive (and they are not getting bigger), and breakfast is not included any longer, the price charge for breakfast is not reasonable for what it has offered.

Services from the front desk personnel was very impressive, especially the girl i met the first day and the gent i met the last day who recommended me to go to Helsingor instead of city tour i will come back again if i have a chance

The hotel staff was very courteous and helpful. The location is perfect for sightseeing, you can walk to most areas you would most likely want to see. It is always daylight in the summer,take something to cover your eyes for sleeping. There is no air conditioning and some of the rooms on the top floor are overbearingly hot. You are literally on the roof with only a small window.